Fairmont Waterfront

Another really nice Fairmont Hotel - though the view is much better at Lake Louise!! Rooms big, quiet and comfortable. Sadly, the Arc Restaurant couldn't cater for people with allergies very well so we had to eat elesewhere. Our room had a partial view of the bay, though I'm not sure any rooms would have had a good view. Friendly staff who were always happy to help. There are a lot of hotels in vancouver, but unless you have a specific requirement that this one can't deal with, then this is a very good choice.

The hotel staff was friendly and helpful. We had breakfast on both days in the hotel restaurant, which was excellent. We were taking a cruise from the port located across the street so the hotel was quite conveniently located. Our room was clean, comfortable and well appointed with amenities

This was an amazing experience. The staff were always available and so helpful. My room was perfect everyday. I would highly recommend this stay. I also loved the gym. There are a ton of different. Equipment. I was able to walk on the treadmill for a few days.

The location is brilliant for a tourist visit to Vancouver, with so much in walking distance or easy rides. The hotel staff are all so polite, helpful, learn your name very quickly and generally fun to interact with. Arc, the restaurant and bar has an excellent menu, everything comes out hot, looking and tasting good. Room lived up to expectation and even only being on the 5th floor, had a good view of the harbour.

The Fairmont Waterfront will be my go-to hotel for future trips to Vancouver. The welcome far exceeded my expectations. My wife and I arrived early after a four-hour train trip to beautiful Vancouver from Seattle and the room was ready. This was our first trip to the city. I booked a regular room and noted in the comments that it was our 36th anniversary and my birthday week. Jeff was wonderful, a guardian angel of sorts. We were upgraded to a harbor facing room and the view was phenomenal. The rooms are somewhat dated but I value cleanliness, comfort and service more, and kudos to the housekeeping staff. I like that there are crisp white duvets and linens because my pet peeve are those grungy bedspreads that so many hotels use (not this hotel). toiletries are excellent. We went out for a walk on the first day (our anniversary) to return to a chilled bottle of prosecco and chocolate cake. That made my week and Jeff checked in with us to ensure that our stay was going well. Just when I thought I had seen it all, two days later there was a knock on the door and I opened it to find one of the hotel staff members (Tara - a real credit to your hotel) holding a birthday cake. The friendliness of staff members throughout the hotel made us feel special. To me, the little touches do matter. The location is great, right across from the convention center, restaurants, shuttles etc. It's an easy walk into downtown Vancouver. To management: Jeff's photo should be on that wall recognizing staff for superior service. You are lucky to have him. Thanks Jeff.