Sutton Place Hotel Vancouver

Hard to fault much with this hotel honestly! It was such a great location for everything we could’ve wanted. The staff were so friendly and welcoming. The men working at the doors were helpful everyday when we needed directions to where we were going. The rooms themselves were very clean and cosy. Only downside was the air conditioning/heating definitely wasn’t working. We had the air on 18° (Celsius) at one stage and the room was boiling hot so it was clear the air wasn’t actually flowing. Given that there was no balcony (so no windows) it was a bit stuffy with no airflow but we survived. They have a lovely restaurant downstairs if you’re wanting to eat down there or they even offer room service. Main fault is that there was not many food items on the room service menu, but we only had that as our flight was a late arrival and we were tired and wanted to eat and sleep. Really enjoyed our stay at The Sutton Place and would definitely recommend and if I were to visit Vancouver again I would have no problems staying again and again!!

I've stayed here several times in the last year and Sutton Place has become my go-to hotel when I'm in Vancouver. The location of this hotel can't be beat. It's walking distance to the waterfront, BC Place, Rogers Centre and lots of shopping and restaurants. It is close to a major hospital so you hear sirens regularly. It has always been quiet at night and traffic noise has not impacted my sleep. I've stayed in a couple different types of rooms. The beds are always comfortable. The rooms are a good size with enough storage. Very clean. Nice bathroom amenities. Gym and pool are not fancy, but they are nice. It's easy to get to the seawall for a run! Gym was being refurnished when I stayed a couple weeks ago. Last visit I upgraded to the Grande Residence, a one bedroom suite. It was so nice! Balcony, lots of room, well equipped kitchen, so quiet in that tower! I wish I could have stayed longer to enjoy the room more! Vancouver is an expensive city. Sutton Place is not cheap, but it's a good value for Vancouver!

Beautiful hotel in an amazing location. Very friendly and helpful staff. I love the steam room in the spa area. Nice gym, pool, & hot tub. Please get 10 pound dumbbells for the fitness centre. This is probably the most commonly used weight but they are missing.

Worst experience ever at this hotel. The hot tub ruined my US $300 bathing suit. I brought it to the attention of management and they gave me no compensation. No customer service at all. On duty manager said he would call me on my cell phone. (They left a note under the door asking me to call them). They did not take responsibility at all and offered no compensation.

We were in town for the Taylor Swift concert. While the hotel was highly priced (as were all the hotels for the concert) they embraced the vibe of the weekend. Welcome bags and dedicated room for concert goers. And also a perfect location.if going to Vancouver this is a wonderful location and very safe.