Hotel Imperial Vienna

Amazing hotel, historic and luxurious. Staff are wonderful, welcoming, friendly and efficient. Rooms and bathrooms comfortable, well equipped and well serviced. Bar amazing as were the cocktails 🍸 and the staff outstanding. Cafe for breakfast and dinner also excellent in choice , quality and staff. Loved every minute of it.

Fantastic location at historic property. Tram is nearby in 1min on foot. Highly antique interior made guest amused. But I didn't feel like I was welcoming when I checked in. Need to improve global service mind. Breakfast is a bit expensive but worthy it. Worthy to visit.

Had a lovely room that was spacious. Breakfast was decent with champagne. The issue was that small touches for five star were not there. Service took way too long (45 mins) to get plates and champagne glasses to room as one glass was missing. There was a slight lack of attention to detail for the cost when I’ve previously stayed at 5 star hotels. Food wasn’t best quality but was average.

If you want to feel like royalty then I would recommend staying at the magical royal palace that is the Hotel Imperial Vienna ! Firstly our Valentines dinner at OPUS restaurant was very special as was the amazing daily champagne breakfasts but what we really loved was the kind gift's of their amazing chocolate Imperial Torte. Secondly the building is the most beautiful historic building we have ever stayed in and we where given a very special and much appreciated upgrade to an Elizabeth Suite which was out of this world; but what really made the hotel memorable was its staff. They where one of the best trained and professional teams I have ever encountered at a hotel. And they all showed a particularly winning combination of warmth and service that is hard to get as perfect as this hotel manages too. We would particularly like to thank, Anastasia in the bar who was the most charming hostess every evening, Ruth in reservations who was extremely helpful when we needed to reschedule our trip at short notice; finally Anita Baur in the front office who from the day we checked in to the day we left went out of her way on countless occasions to make our stay so magical with the many kind, thoughtful and helpful things she did. We will definitely be back for a second visit !

From the moment we arrived at Hotel Imperial Vienna, we were transported into a world of grandeur, elegance, and impeccable service. This historic palace-turned-hotel is truly a masterpiece, offering a glimpse into Vienna’s imperial past while delivering modern luxury at its finest. The opulent décor is breathtaking—think crystal chandeliers, gilded ceilings, and sumptuous fabrics that make every corner feel like a work of art. Our room was nothing short of spectacular, with sumptuous bedding, exquisite furnishings, and a marble-clad bathroom. Breakfast at the hotel was a culinary delight, featuring an indulgent spread of fresh pastries, breakfast specialties, Laurent Perrier champagne and gourmet coffee served in a regal dining room. And let’s not forget the legendary Imperial Torte—an absolute must-try! The location is perfect, right in the heart of Vienna, making it easy to explore the city's cultural gems, from the Vienna State Opera to the Belvedere Palace. A special mention must go to Attila, the incredible Guest Relations Supervisor, whose warmth, professionalism, and attention to detail made me feel like true royalty. Attila went above and beyond to ensure my stay was perfect in every way, adding thoughtful personal touches that made all the difference. Equally unforgettable was my experience at the Imperial Bar, where Lydia, Victoria, and Gaston delivered world-class hospitality with charm and grace. Their knowledge of cocktails, friendly demeanor, and impeccable service made every visit a delight. Whether it was a perfectly crafted drink recommendation or their warm conversation, they created an atmosphere of sophistication and comfort that made the evenings truly magical. So appreciated the hand written welcome notes from General Manager J. Thomas C. Van Opstal, our wonderful housekeeper Benel, as well as from Aliva and the entire Imperial Team. Bravo to the entire team for making my visit unforgettable! Staying at Hotel Imperial was an experience, not just accommodation. Every detail, from the history-soaked walls to the flawless hospitality, made our trip to Vienna unforgettable. If you’re looking for a hotel that defines luxury, elegance, and charm, look no further than Hotel Imperial Vienna!