Hotel Sacher Vienna

we always wanted to go the Hotel Sacher and we were not disappointed. Excellent location in the midst of everything , elegant rooms and impeccable customer service the Hotel Sacher is one of a kind. The pastries of course out of this world but the restaurants are great as well. Book early as they fill up quickly sometimes from people from the opera across the road as well. There is a lovely spa and we much enjoyed looking at the the pictures of the famous people who stayed there before, Vienna is worth visting for its history anyway and The HOtel Sacher is a big part of going there

Staying at the Sacher is like stepping into a fairytale. The service is like a bygone era where there is true care and attention to detail with great passion. Every member of the team goes above and beyond to deliver a memorable experience. Thank you to Andreas, Charlotte and everyone at the hotel for a perfect stay!

I have stayed at the Sacher several times. I had not been back since before the pandemic! It was a joy to return. I love the hotel because it really does feel like a home. The staff are amazing - from the doormen (and women), their kindness and help. It is owned by a family and you can tell they have put their heart into this special place! Thank you so much!

I have stayed in many beautiful places, and the Hotel Sacher Wien wins for being my favorite hotel of all time. My husband and I enjoy staying in several different hotels if we are in a city for awhile, and so we stayed at the Grand Hotel Wien and also the Hotel Imperial, both of which are fine and lovely. However, the Sacher is in a class all to itself. There is a positive energy amongst the entire staff that feels contagious. From the moment you are greeted at the door, you feel it. There is pride, excellence at every turn, and a genuine warmth and hospitality that many 5-star hotels lack. Here are a few examples: We were traveling with our teenage daughter, and we wanted a separate room for her but one that was close to us. Most hotels will "try" to give you adjoining rooms if available. However, the Sacher reserved a setup for us that was beyond perfect. There was one door with two separate hotel rooms behind it. Both keys (luxury items in and of themselves as opposed to the now-popular plastic credit card things) were programmed to open the main door, and then the other key opened the specific room door. We could keep the doors open throughout the day to make it feel like a suite and then close everything up at night for privacy. Genius. Like some luxury cars, everything just felt like it was made as high-class as it could be. The moldings, the heavy doors, the decor, the paintings, the bathrooms, the towel warmer, I could go on and on. But what makes this hotel special is how special they make every guest feel. I am not famous, but I felt treated as if I was a star pictured on their many walls of past guests. Examples: We were coming back from the opera on a rainy Friday night, and despite the hotel being literally across the street, we saw a doorman RUNNING with two open umbrellas for each of us -- with a smile and a "welcome back" in English. We had dinner in the gorrrrgeeeouus Red Room, and (no lectures, please, as anyone who has ever been a parent has likely been in this situation) our daughter did not care for the high-culinary experience found on their menu. This is the difference between nice places who exude class vs snobbery. Our waiter was so kind and so accommodating. He asked if she might like pasta, to which her eyes lit up. He asked what she wanted with it and offered multiple suggestions which were all terrific, and it made our meal joyful instead of obligatory on her part. She loved how beautifully the pasta was presented and how good it was. Isn't that how you should feel when you go out to a nice meal, especially as a family with younger ones in tow? And the breakfast... I have never in my life seen such bounty laid out with such beauty. With one gorgeous piece of china after another, there were trays and serving dishes and glass domes with artistically arranged meats, cheeses, yogurts, breads, pastries, cakes, champagne, fruits, vegetables, and dozens and dozens of incredible jams, preserves, spreads and more... and that was just the "cold buffet." From the table we could order eggs of any kind, including eggs benedict. Suffice it to say that the Hotel Sacher has a special place in my heart. I yearn to go back, and I hope I will! If you have a chance to stay here, DO.

Great spot in Wien. Had a easy time finding it and once we were there the location is amazing. Being so close to so many sights made it an easy visit. Breakfast was great and the service overall didn't leave anything to be desired. Would return if back in Vienna.