Hotel Sacher Vienna

Great spot in Wien. Had a easy time finding it and once we were there the location is amazing. Being so close to so many sights made it an easy visit. Breakfast was great and the service overall didn't leave anything to be desired. Would return if back in Vienna.

This hotel is very central to the shopping district and a lot of the main sights in Vienna. The room gift is a Sacha tort which is the famous cake made at this hotel which I never tried before but the combination of the dark bitter chocolate and apricot jam is nicely balanced. We had a reseveration at the hotels bar rotte which was pricey but excellent. Overall a great experience and would definitely stay there again

The Sacher is full of character, a real Austrian experience in the heart of a busy city. Reception was quick and efficient, and I was swiftly whisked to my room. This was an authentic mix of tradition and modernity with high ceiling, parquet floor and Habsburg-ish furniture with a splendid bathroom, comfortable bed and all mod cons. The staff are charming and personable, greeting me by name within minutes of arrival. There are half-a-dozen bars and restaurants on the ground floor, and I especially liked the Blue Bar for a drink after the Opera (ticket arranged by the Concierge) and the Green Bar for dinner. This was replete with tasty Austrian dishes and an excellent wine list, showcasing (what else?) Austrian wines, in my opinion reasonably priced. Altogether a delightful experience, and a complete antithesis to the bland global chains that crowd the city.

I am a regular at the Blue Bar, but this time things went wrong. I like to come with American business partners and I myself am criticized when your service doesn't work. There were three of us in the Blue Bar on 12.12 at 4pm, we ordered, but my guest didn't get a double mocha, but a bottle of white wine instead of coffee. The waiter was very surprised that we didn't want to accept the bottle of white wine. My second guest and I had already ordered different wines by the glass, so why would we have needed this bottle? After 25 minutes, I had to point out to the waiter that we were still waiting for 2x curd cheese strudel with vanilla sauce and 1x Sachertorte. He had completely forgotten this, but the kitchen hadn't, which is why the 2 curd cheese strudels were served ice cold and there was only 1 vanilla sauce instead of 2. But of course it's a real problem when the bill is completely wrong: instead of 1x Grüner Veltliner, it was 4x. For the Hotel Sacher this is actually a cheek, but the hotel did not reply to my e-mail. Just arrogance!

Awful place with awful restaurant, I didn’t like the dessert at all. It was a rainy day and there was nobody here, such an unpleasant experience. I strongly do not recommend and will never come here again. Prefer Macdonalds! There are many other places in Vienna to visit