Palais Hansen Kempinski Vienna

We were looking for the best hotel in Vienna for our wedding anniversary and followed the recommendations of American Express Travel and it turned out to be one of our best stays on our trip that included three countries. From the moment we arrived, the Front Desk's kindness, smile and ability to help us organize and get to know the city in three days captivated us. Always available to guide us about the weather to avoid cancellations. Our room was available from the moment we arrived and when we they extended the check out time. Every night when we arrived late and hungry to the Hotel the bar staff were available to provide great drink and food. The food in the breakfast area was great and the staff excellent . Great Location. We received exceptional service.

I was on a friends trip in Vienna and we stayed at Anantara. We had an amazing experience. The staff were very nice and welcoming. We had a perfect weekend, in a lovely place. I would definitely recommend the hotel.

I attended the class in September, and from the moment we arrived, the hospitality was exceptional – warm, welcoming, and truly beyond expectations. Our chef, Pierre Zani, made the entire process so engaging and fun, sharing not just techniques but also interesting insights about Viennese pastry traditions. The highlight, of course, was making (and eating!) the most delicious apple strudel, paired with homemade vanilla sauce. Without a doubt, the best I’ve ever had! Everything about the experience was perfect – the elegant setting, the impeccable service, and the little details that made us feel so special. Anantara truly knows how to turn a simple cooking class into an unforgettable memory. If you're in Vienna and love good food, this workshop is a must-do! Highly recommend it with all my heart. ❤️

Our stay last week at this hotel was fantastic! From the warm welcome to the exceptional service, every staff member went above and beyond to make us feel at home. Breakfast had plenty of options, even beyond the menu. The comfort, hospitality, and attention to detail made our visit unforgettable. Highly recommend ! Kind regards, Willem

The staff really make this hotel a luxurious hotel. The suite was spacious and very clean. The food is superb. The dining room can be noisy and it could benefit from an area dedicated to people without young children to make the breakfast experience grand and relaxing. No one wants to feel like they are sitting in someone’s kitchen with a group young children screaming and jumping around your table. One mother just let her baby scream the entire time it was in the dining room and made no attempt to calm the child. It wasn’t pleasant. We couldn’t even talk to each other so we asked to be moved.