Palais Hansen Kempinski Vienna

On Easter Sunday I was invited to Brunch at your hotel. I was very pleasantly surprised with the very professional and kind approach of the staff at Brasserie Sophie. I would like to personally thank Mrs. Katrin, Jana, Monika and Mr. Karim, Iskender, Moises and the cook Matias and the head chef Pierre who prepared the fresh pancakes and for their kind attention to my daughter during their work. I really liked the prepared dishes and they were also aesthetically arranged. We had an unforgettable experience.

The hotel is very nice and the room was lovely. The bed was really large and comfortable. All the staff were pleasant and welcoming. The housekeeping was a bit hit and miss - minibar not replenished, cups and flannels removed but not replaced. Expensive, but good value for what you get. The location is great - 10 minutes walk from the town centre and airport bus stop, close to U bahn and tram stops.

It was a wonderful stay, a great and sensational ambience, great service, very nice staff. It was really wonderful and absolutely fantastic. The hotel impresses with a high quality standard, really cozy ambience, many activities such as a SPA, indoor pool, gym, etc.

We were looking for the best hotel in Vienna for our wedding anniversary and followed the recommendations of American Express Travel and it turned out to be one of our best stays on our trip that included three countries. From the moment we arrived, the Front Desk's kindness, smile and ability to help us organize and get to know the city in three days captivated us. Always available to guide us about the weather to avoid cancellations. Our room was available from the moment we arrived and when we they extended the check out time. Every night when we arrived late and hungry to the Hotel the bar staff were available to provide great drink and food. The food in the breakfast area was great and the staff excellent . Great Location. We received exceptional service.

I was on a friends trip in Vienna and we stayed at Anantara. We had an amazing experience. The staff were very nice and welcoming. We had a perfect weekend, in a lovely place. I would definitely recommend the hotel.