Hotel Raito

We had the best New Years experience ever at this hotel with incredible views, delicious food (hard to pull off for such a large party) and a super well organized party! The property closes after summer season and unfortunately did not pay attention to details in reopening for end of year festivities. We chose to upgrade our room in order to have a bath tub and spa access. The bathtub did not work properly, and after having staff in the room several times to fix, we gave up. We were then blamed for not having it fixed during our stay. A “five star” hotel should in fact check these things when opening, especially in their most important and most expensive suites. Who wants to pay over 1000 euro for a special weekend, only to have a maintenance crew coming and going from the room. Easy fix if the staff had done due diligence prior to opening. The spa was also 1/2 closed due to the same negligence. The steam room and showers were closed and we were told that these things could not be fixed during the holidays. Common sense! They could have been scheduled to be fixed prior to opening for the holidays. It is unfortunate that a property with such potential based on location and history would choose to open with the bare minimum necessary to charge exorbitant prices and live on the five stars posted outside the property. This is a place we would love to return for holidays and live to refer friends; however when the manager tries to blame you for his oversight and negligence and the goal is to intimidate rather then listen to customers, it’s a sad loss. We’re were told that we would receive a follow up call from management, and this never happened. The town is charming and the food is good. Enjoy the views, but expect a worn out room, a three star experience and don’t waste money on the spa until you check to see what is working.

Visited with tour group. While views were great mostly from upper hotel deck, accommodations NOT even close to 5 stars. Outdated rooms and housekeeping did not adhere to guest requests. Some staff very rude and very poor communication and no cohesion in communication amongst most staff. A few exceptions of course exist. Love Amalfi Coast!

Don’t stay here unless you want a view of a brick wall. This was supposed to be a 5 star hotel but it does not live up to the accommodations of any 5 star I’ve ever stayed at. I would give it a 2 or generous 3. They weren’t helpful when we discussed the situation with them.

Amazing B&B!!! Daniela, was welcoming and accomodating! The room was excellent! We booked for 1 night but then came back for a second night! Location was spot on, at the end of the Amalfi Coast. We continued our drive on towards Sicily. Perfect halfway point...

I can't praise this hotel enough. My husband and I chose the Amalfi Coast as our honeymoon destination, and we knew that it was going to be amazing. Hotel Raito made it all the more special, to the point that we will be visiting again next year. Firstly the staff were very attentive, no request was too much. They were polite, knowledgeable and seemed genuinely interested in our experience of both the hotel and the location. The hotel itself is in a great location, with the main towns that make up the Amalfi Coast being easily accessible. It was clean, modern and spacious, and we had a great night's sleep in our comfortable room. The views from the balcony were breathtaking! We spent a whole day using the hotel pool, gym and spa facilities. For me, this is the most memorable part of the holiday. The pool was clean, well maintained and the views overlooking the ocean were spectacular! The pool bar was a lovely touch, we sipped cocktails as we gazed into the distance, taking in a panoramic view of the local town and the ocean. The gym wasn't the biggest, but we managed to get a good workout. The spa was just amazing! We both had a deep, relaxing massage, and the therapist was very skilled at what she was doing. We spent two hours using the spa facilities, with one hour being given free of charge! This was a touching and welcome gesture from the lovely lady at the spa reception. We then headed to the pizzeria, which served gluten free pizza! As someone with coeliac disease I found it great that they can cater to people with dietary needs. The pizza was fresh and delicious, and the food served in the Il Golfo restaurant was also fresh, delicious and served by the fabulous and attentive staff. The hotel offer a varied breakfast buffet, which set us up well for the long days that we spent exploring the Coast. There is something for everyone, cooked options, baked options, cereals, fresh fruit and juices, tea and coffee. Every member of staff is helpful and courteous, and the shuttle service was very convenient to use. Hotel Raito, a huge thank you to the whole team from both of us. You made our honeymoon even more special. We look forward to seeing you all again next year.