The Yeatman

Wonderful hotel, worth the luxury price. Located across the Douro river, the hotel offers captivating views of buildings and landscape of Porto. The hotel is impeccable and has many amenities to make the stay feel luxurious. The dining opportunities and services are top class. The staff is extremely friendly and very professional.

As advertised. Great view from the patio of a very nice room. Great view of the city. We walked down the hill and into the city both days but we could have just sat on the deck. Checkin staff was excellent. We could not go to the Michelin restaurant because of our schedule, but tried the Orangerie our first afternoon and were a bit turned off by the attitude of the lunch staff so we just didn’t go back. It was a blessing in disguise because it forced us out the door into the Taylor port tour and tasting which was a few steps away and was a blast!

The ultimate in luxury in the Porto area. The view from our room was just stunning. We were lucky enough to share our complimentary port on the terrace outside our room and enjoy the view every night. The staff was beyond helpful and knowledgeable. And the room was so well appointed. From the towels to the sheets and pillows every aspect of our large room made us feel so lucky to have picked the Yeatman for our visit to Porto. The food at breakfast was fantastic. A huge variety of wonderful dishes to choose from and the best omelet bar. Speaking of bars we opted for dinner a few nights in the magical bar with a wonderful pianist and captivating night view of Porto and the Bar staff went above and beyond to make our experience picture perfect. The concierges were also very helpful to set up tours or buy train tickers and with nightly dinner reservations.

My experience at The Yeatman was disappointing, especially given the high price. The value for money is poor, and the quality offered falls far short of expectations, particularly when compared to other 4- and 5-star hotels, both nationally and internationally. The breakfast service was weak. Table service was inefficient and lacked attentiveness—something that should be a priority in a hotel of this category. The overall impression was one of neglect, and the attention to guests left much to be desired. The rooms are outdated, and the facilities were below par. During our stay, the air conditioning in one of the rooms was not working, leaving the space uncomfortably cold. The solution provided by the hotel was to supply oil heaters, which I found unacceptable, disgraceful for a hotel of this reputation, and highly impractical. The New Year’s Eve dinner, prepared by a Michelin-starred chef, was the biggest disappointment of all. Despite the high expectations, the overall quality was quite poor. Furthermore, I had informed the hotel in advance about the need for a vegan option, but what was provided was extremely lackluster and uninspired. Shockingly, the vegan/vegetarian options from room service were more varied and of better quality than the so-called special dinner. This was deeply disappointing and fell far below expectations. The only truly positive aspect of the stay was the breathtaking view from the 8th and 9th floors. In summary, The Yeatman failed in several fundamental aspects for a hotel of its reputation. The overall experience did not justify the high price, and I left feeling disappointed and frustrated. I do not recommend this hotel and certainly do not plan to return.

This is our third time staying at The Yeatman in just one year. The first time, we visited as a birthday present for my boyfriend. The second time was for my birthday, when we booked the Bacchus Suite. Our third visit was during Christmas, and we came with my boyfriend’s mom, booking two rooms. We love everything about the hotel: the bar, the Orangerie restaurant, breakfast, and the spa! We would especially like to thank Gabriela (Concierge). With just one day’s notice, I asked if she could decorate my boyfriend’s mom's room, and she responded quickly and everything was done perfectly! A big thank you also to Resende, Liliana, and Sara from the reservations team. I booked through email and made several changes, had questions, and they always responded quickly and were very patient with me. Debra from the spa also deserves a special mention—she gave me an incredible massage. Within five minutes, I was already asleep and my back pain was completely gone. Additionally, we received a thoughtful complimentary amenity in both mine and my boyfriend’s room: champagne, pastel de nata, and chocolates! It’s not our first, and it won’t be our last time here. The Yeatman has truly become our hotel ❤️. The bellman and valet parking team are also amazing—always smiling, polite, and so welcoming. Every time we visit, we see the same familiar faces, and you can tell how happy they are to work here. I regret not asking their names, but next time, I’ll be sure to mention them in my review! As someone who works in the hospitality industry, I really appreciate the exceptional service we always receive. Thank you to everyone at The Yeatman for making each stay unforgettable. We will be back soon! surprised by the level of hospitality!