The Yeatman

This hotel tries to be 5-star but fails in multiple aspects. The whole place is rundown and old. Disgusting bathrooms and old toilet seats. Chipping paint on their balcony everywhere. Breakfast service was lacking. They didn’t even have clean glasses available for drinks. Rooms are very outdated with ancient TVs. Spa is about 3 out 5 and faculty is very old. Massage was mediocre. We got room services, it took 1h and they forgot to bring our wine. The worst part is that we booked via Amex Fine Hotel and Resorts program and they would not honor the benefits of the program. We had reservation at their 2 Michelin start restaurant. The food was good but they didn’t reach out about our food restrictions until midnight the day before via email. Then they served my husband lobster which he can’t eat. For this exorbitant price there must be better 5 start hotels in Porto. Don’t waste your money here. This place needs a major overhaul.

I had an ordering issue that the hotel handled very profffessionally. One of the staff called me directly ( I live in the UAS) and made right the situation. Thank you Wine staff.

Great Hotel. We got the package that included one lunch and one dinner. The hotel is situated above the river with great views of Porto. The two meals were absolutely outstanding. The staff and service were excellent!!!!!! Gaia is the place to stay. Be sure to visit the waterfront on the Gaia side.

Rooms and common areas beautiful. View great and meals wonderful. The one-day trip they threw in to the valley with a private driver was a highlight.

What a beautiful hotel! Wonderful public spaces and private rooms. The grounds were so lovely, and the view overlooking the river and Porto on the other side of the river was breathtaking. The hotel is an easy walk about 15 minutes) across the bridge to Porto and is only about 5 minutes walk to the tours of several very well known port cellars. We also enjoyed our two dinners at Dick's Bar - great food, great drinks, great atmosphere.