Fairmont Kea Lani Maui

We stayed here for the first time recently. Absolutely love the suite design, tons of storage space, a bathroom that can be accessed two ways, walk-in shower, entryway area with closet and buffet, large lanai with table and chairs and lounge chair. Super comfortable mattress, bedside USB and power plug-ins. Liked the dining options, loved the beach in front of the hotel and the staff that sets up the chairs and umbrellas for you.

The hotel room was lovely, clean and very nice. The hotel manager was very helpful Nice. The guy that checked me in it was horrible. I had asked for a garden room and upgraded through the hotel. And got a room with a wall. The manager allowed me to upgrade for a fee to an ocean view Room. The beach rules were terrible. You had to be there at 8 AM to sign in. They put you literally right on top of your neighbor and if you had to leave to go to lunch, you'd have to start all over again with the chairs you heard everybody's conversation and heard the kid screaming in your ear. Was not relaxing like most other hotels

Beautiful resort. Pool bar was being remolded and we didn’t know this so it was closed down entire trip. Pool area needs an update. Uncomfortable/ outdated lounge chairs compared to other resorts. Beautiful rooms, beautiful restaurants and bars. Love this resort but be prepared to pay $45 for 3 fish tacos at the pool😬😬. Spa was ok, Grand Wailea spa was outrageously gorgeous so we went there. Overall great stay!!!!

What a magnificent property. Our family (4 adults 2 small children) chose a beachfront villa. It far exceeded our expectations. No criticisms

Beautifully renovated property, excellent food, perfect beach, and old school-top notch customer service! Pros Bellmen: helpful but not pushy or greasy. Front desk: professional, kind, friendly. Everyone went above and beyond to be authentic, genuine & kind. House keeping: warm smiles, friendly, deep clean & refresh everyday. (This seems to be a luxury anymore). Property: light, modern, newly remodeled. Amenities: reusable water bottles, ice cold refilling stations, nespresso coffee in room, turn down services upon request, great poolside or in-room food service (although pricey). Pool/hot tub/beach: good enough, but the beach is the gem here. Perfect cove, my kids swam with turtles & loved body surfing the waves. Beach chairs readily available with umbrellas & towels. Cons Expect to pay Maui prices on drinks, food & snacks. Poor customer service by a gruff woman running the market. Not kind or helpful. Limited allergen friendly food for poolside dining, and especially at the market.