Fairmont Kea Lani Maui

Beautiful resort. Pool bar was being remolded and we didn’t know this so it was closed down entire trip. Pool area needs an update. Uncomfortable/ outdated lounge chairs compared to other resorts. Beautiful rooms, beautiful restaurants and bars. Love this resort but be prepared to pay $45 for 3 fish tacos at the pool😬😬. Spa was ok, Grand Wailea spa was outrageously gorgeous so we went there. Overall great stay!!!!

What a magnificent property. Our family (4 adults 2 small children) chose a beachfront villa. It far exceeded our expectations. No criticisms

Beautifully renovated property, excellent food, perfect beach, and old school-top notch customer service! Pros Bellmen: helpful but not pushy or greasy. Front desk: professional, kind, friendly. Everyone went above and beyond to be authentic, genuine & kind. House keeping: warm smiles, friendly, deep clean & refresh everyday. (This seems to be a luxury anymore). Property: light, modern, newly remodeled. Amenities: reusable water bottles, ice cold refilling stations, nespresso coffee in room, turn down services upon request, great poolside or in-room food service (although pricey). Pool/hot tub/beach: good enough, but the beach is the gem here. Perfect cove, my kids swam with turtles & loved body surfing the waves. Beach chairs readily available with umbrellas & towels. Cons Expect to pay Maui prices on drinks, food & snacks. Poor customer service by a gruff woman running the market. Not kind or helpful. Limited allergen friendly food for poolside dining, and especially at the market.

Amazing! My family and I just completed a week long stay at this beautiful hotel. I can not say enough about the fantastic customer service and friendly environment. I strongly suggest you check the Hale Kukuna room, hopefully you will meet Jobi and Leko They will teach you about the history and culture of Maui, they both have a very strong passion for the land, people, culture and the Fairmont. My 9 year old daughter and I took the Lei making, Hawaiian language, Ukulele lessons but most of all we learned about the people and history by looking at all the exhibits and books in the Hale Kukuna. The restaurants are amazing we had fantastic meals. i also went on the outrigger canoe which I strongly recommend. I was very impressed with the whole experience and met with the hotel manager Tom and the regional manager Michael to let them know how wonderful their hotel is. they are both very friendly and I can see where the staff get their customer service values from. we are already planning our next vacation back to this hotel. Mahalo to everyone at the Fairmont Kea lani.

Our family had an amazing stay (mom, dad and 3 kids - 9yrs and 7yrs). The property is spectacular - it's beautifully landscaped, well taken care of, and feels very safe. The amenities are plentiful and accommodate both kids and adults. There are "tranquility areas" including a pool and a portion of the lawn that are only available to adults. There are 2 other pools for the families, which are joined by a really fun water slide. The pools are clean and really beautiful, with a cool bridge over one of them and a separate little kiddie pool. There are 2 hot tubs, one of which is nestled in the "jungle". There is a beautiful koi pond, water features and the lobby is quite breathtaking with water features and jungle vegetation. The entire hotel is open air, so unless you are in your room or a conference room, you feel like you're outside and can feel the ocean breeze. Our room was so beautiful and the staff kept it very clean and sand-free. :) Every member of the staff that we encountered was friendly and helpful, and expedited our requests with grace. This was our second stay here, and given the chance we definitely will again. 10/10