Four Seasons Resort Maui at Wailea

Stayed at the Four Seasons Maui club level for our honeymoon. Everything was perfect - service was top notch, property beautiful, and activities aplenty! You do need to go early (7a-8a) to get the cabanas with the best ocean views, but there is plenty of seating even if you can’t grab those. Pool attendants will put towels down for you and come around with water and other goodies. Onsite restaurants are all great. The club level was definitely worth it. Unlimited food (changes for breakfast, lunch, afternoon tea, dinner, and dessert) and drinks, and a dedicated concierge team to expedite your check in and answer any questions. Rafael, Maggie, and Pat were particularly wonderful. Everyone knew our name and made us feel like family, which is a testament to their professionalism as we only stayed four night. We will most certainly stay at the club level again for future visits! Thank you for a wonderful honeymoon!

I loved how welcoming the staff was to me and my husband . We had excellent food and drinks at the adult pool , I want to shout out to Brielle she is a waitress at the pool area . She was very nice to us and helped us out when we were there. We would love to see her again soon. We would definitely come back to the Hotel !!

We were here 4 nights during the week. Overall, left a very average impression. My husband and I have been lucky to have visited many other hotels on Maui and truthfully, we don’t believe FS is worth the money. In the Wailea area, I’d recommend Hotel Wailea (adults only) for a true 5-star experience in quality, or Andaz / Marriott Wailea (kid friendly) for more intimate views / better pools and ultimately better bang for your buck. Detail our opinion below, but do want to flag that the service is still excellent and up to par with the expected FS standard. Staff is super kind and attentive. They do the best with what they have and definitely deserve the recognition for that! TL;DR - FS Maui needs a facelift. Run down rooms, common areas, and pools (in fact they were doing construction the entire time we were there, which is needed, but should have been advertised before you booked in my opinion). Chipped paint, broken or missing pool tiles, old decor, poor infrastructure for the number of guests - not the experience you’d expect for the cost. For example, to get a seat at the adult pool, you had to be in line by 6:45am and even then you were lucky to get an umbrella. You had to check-in with their attendant every hour or else they moved your stuff. Mind you this was middle of the week in early November - high season must be insane. “Ocean View Deluxe” was also a bit of a let down. You’re set far away from the ocean so you get as much of a view of the hotel itself (and other guests’ lanais) as you do the ocean. Rooms themselves had some minor issues as well (broken tub drain, shutter doors didn’t close properly, older amenities, etc). While we greatly appreciated the staff, we likely won’t be returning to this property - again for $1,200+ a night, it is not the quality we’re looking expecting.

Nothing but first class. Everyone was absolutely on point. We were there for 40th anniversary. The solo dinner was fantastic. Unbelievable memories that we will cherish forever. Congratulations to the entire staff. Mark and Chef Najib made an experience everyone should experience.

Absolutely the Best! Service was unbelievable. Beautiful hotel. Everyone was so friendly from the pool attendants to the servers to everyone else. They made you feel so welcome and like family. Restaurants are gorgeous and food is outstanding. We were impressed with our room and view. Cannot recommend enough! We will definitely be back.