Wailea Beach Resort - Marriott, Maui

This was our fourth stay at this hotel, this time was with a group for a business incentive trip. Unfortunately , after this trip I wouldn’t stay here again. For the cost of this hotel it was extremely disappointing. We didn’t get to choose our room for this trip, but no one should be given a room like the one we had. We had been assigned a garden view room, but It was a parking lot view, with a toilet that didn’t flush, a large kicked in hold to the bathroom door and overall in disrepair. We have stayed here in the past in premium sundeck suites and premium ocean-view suites. As a Bonvoy member I think it’s quite embarrassing to be given a room like this. Along with our room there a lot of construction happening around the property. Jackhammers at the pool were not very peaceful. The hotel has a great location and beautiful views, lovely pool staff at the adult pool. Dining is okay, we opted to eat elsewhere, as none of the restaurants seemed worth it. I’d definitely recommend another spot on Wailea.

Overall, we had an enjoyable stay. Pros: *The property was in a great location in Wailea. *Our kids loved the Nalu pool with the slides. *The game room and outdoor play area was a nice touch for kids. *We loved that there was a Starbucks on property. Cons: *Pillows were not that great. *Housekeeping did not refill our lotion container when it was out. *My daughter was right at 48" (maybe a smidge under)--she was able to do the big slides the first two days, and then the next day a lifeguard told us "I'm telling you she's not doing them today" in a rude tone. *I called right at 7am on checkout day to ask for late checkout and they told me yes, extended to 1pm; went to the front desk to update our room key and they told us that we did not have late checkout? Very awkward, since my whole family heard the phone call...they granted it, but the front desk staff needs to do better with communication. *This hotel does not have a beachfront; you have a good walk to the beach (left or right of hotel)--not the end of the world, but with little kids be aware! *It was a bummer that their acai bowls that we ordered at the pool were frozen from Sambazon...for $18, I expect fresh and homemade!

Tough to find the right words to explain how fantastic everything about this resort is - we keep saying we'll spend vacation somewhere else but we keep finding ourselves comparing anything else we could do to Wailea Beach Resort, and anything else comes up short. It's an incredibly nice but unpretentious resort, with an emphasis on Maui's natural beauty. Whatever type of trip-taker you are, Wailea Beach Resort can be perfect for you - if you want to lounge by a pool, or kayak in the ocean, or sip cocktails at sunset, or enjoy fine dining, or explore local shops, or leave property for the day and drive upcountry, or ... you'd be hard-pressed to find a better home base. Everyone at Maluhia Pool is fantastic, and Aki at the front desk is hands-down the best hospitality professional we've ever met. We cannot wait to save up enough PTO and $ to return!

We just completed our 10th stay at the Wailea beach resort Marriott. While some unforeseen and unexpected circumstances put a major damper on our 10 day stay with more time spent at the Maui hospital than the actual property, this hotel exceeded our expectations yet again. Prior to our visit Myriam Tehina was incredibly responsive and supportive of our outreach, helping us land in an incredible room. The hotel is in the process of room renovations and we were lucky to be in a newly renovated room. Comfortable furniture inside and out. One tip- there was minimal dresser/drawer space. We use packing cubes and our open suitcases slid right under our beds, so this actually wasn’t an issue. So use packing cubes! Unfortunately, one of the members of our family fell ill and was admitted to the hospital, where he stayed for 7 of our 10 nights. Staff were so supportive of us during this time as we traveled back and forth on a daily and twice daily basis. Adriana Happe personally connected multiple times with so much care and comfort, and made such an effort to ensure that we were taken care of. We tried to make the best of a trip to Hawaii despite this, and I want to share highlights: - The beautiful grounds are so well taken care of. This setting is perfect- so spread out, you never feel overcrowded. You are right on the ocean path. - Amazing pools- adventure pools and family pools are both enjoyable for us. Watching whales from the pool can’t be missed. - Great food and prompt room service It was so unfortunate we couldn’t enjoy the resort to its fullest given our circumstances. We will absolutely be back next spring break!

We had the pleasure of staying at this resort for a full week, and honestly, we would have stayed an additional week if we were able to. I can’t recommend this resort enough. Maui is certainly a jewel on its own, and this resort is simply excellent. All the staff were great, helpful, and genuinely wanted to make your stay the best. I hope to return one day, as do my wife and daughter, we all loved the Wailea Beach Resort.