Nobu Hotel Warsaw

Classic Nobu hospitality! Staff were excellent, hotel and service was impeccable. Special shout out to the breakfast team who were outstanding. It was our first time in Warsaw and was the most relaxing weekend. The front office team provided some helpful insight into things to do. As always, the rooms were fabulous.

I honestly love staying at Nobu and this was not my first visit. While the service is impeccable, it is worth noting that there was black dust all over the best and pillows. I was only there for a night and was too tired to complain so I just slept. It was really shocking though because I have stayed at Nobu before and cleanliness is never an issue. Breakfast was great but for a five star hotel, could be better. I will definitely visit Nobu Warsaw again because I love it. Staff is amazing, always.

The location is perfect. With a short walk to trams, buses and the Central Rail Station you can connect to so many places and attractions. Within close proximity to the hotel there are many fabulous restaurants, including the Hala Koszyki, and services (hair salon, Bank ATM, pharmacy and express markets). Uber service to the airport is about 20'minutes away. The hotel fully lives up to "New World sophistication" as a luxury hotel. The restaurant is amazing. I enjoyed daily breakfast and several lunches. The chef uses creative choices to accent meals that are artistically and beautifully presented, like the Deluxe Bento Box. The hotel team makes Nobu Warsaw great and my first choice hotel when visiting the capital. Jana greeted me each morning with a smile and a warm welcome, and Victor and Mikataj elevated the dining experience with attentive service. The front desk staff, from checkin to checkout, set the tone for outstanding visit and could not do enough, each offering a gracious level of personal service. They are all outstanding Ambassadors for your hotel. I booked through American Express Travel and was upgraded on arrival with early checkin. My room on floor 2 was large, clean and offered all the amenities needed, including an umbrella. My compliments to housekeeping for keeping the property looking so fresh and clean. I will share my comments with American Express Travel them as well. See you again in 2025. dziękuję bardzo

The rooms are nice, but there’s no attention to detail or expected level of service. Service: upon checking in the front desk staff informed of the rate in zloty, when I, after 24 hours of traveling and being absolutely exhausted, asked how much is that in dollars the response was they do not know the current dollar rate and went to talk about how elevators work. I also ordered a package that was delivered to the hotel a few days before the check in. They said they had it, but couldn’t locate right away and will bring it to the room. Half an hour later my package is brought to me OPENED with merchandise visible. When I questioned them about it, they said that’s how it was delivered. Really? Even if the hotel staff didn’t open it, which I doubt, why was such a delivery accepted? What if they were sensitive or irreplaceable items? Room: The first thing that stood out walking into the room - crinkled window curtains, immediately followed by paper printouts and catalogs so used that they look like they are from the doctor’s office. Shower wand would also not point straight and keep curling around which made it impossible to use, and the shower wand holder was moldy. You can also hear a fair amount of what is going on in the neighboring rooms. I am disappointed I chose this hotel. There are better 4 star hotels in the city which I will be staying at next time.

Really good experience. Staff excellent hotel in a good location and very well run and maintained. All staff could not do enough to help me set up for calls the day of departure. Like Warsaw this is a hotel you should visit. One suggestion. Eggs should be presented warm to hot not tepid to cold