Grand Hyatt Washington

I stayed two nights here for a conference, and I couldn't have been more pleased. The rooms are expensive, but it's downtown DC, so it is expected. The meeting facilities were terrific, and I enjoyed my room. The fridge was cold, the room was well appointed and clean, and I had a nice view. The only downside -- and this goes with all updated hotel rooms these days -- is that the bedding is on the lighter weight side. I prefer heavier blankets but that's out of trend now.

I recently stayed at the Grand Hyatt Washington and had a fantastic experience! The hotel has been newly renovated, and everything feels clean, modern, and well-maintained. The large open atrium and lobby create a welcoming and spacious atmosphere. The rooms are comfortable, and the bathrooms are a standout—the shower had super hot water with excellent water pressure, and the Balmain Paris bath products were a luxurious touch. Housekeeping did a great job throughout my stay, and I appreciated that they will deliver a microwave to your room upon request. A few other great perks: there's a Starbucks right in the lobby, and while I didn’t personally use it, the Metro station is conveniently located within the hotel for easy access to transportation. Brunch at Cure Bar & Bistro was also fantastic—great food and a nice atmosphere! A special shout-out to Cristina Uqullies, Guest Services Manager, who went above and beyond in making my friend's birthday special by arranging champagne and chocolates in the room. All of the front desk staff we encountered were incredibly friendly and attentive. Whether you're traveling for business or leisure, I highly recommend this hotel for its excellent service, comfort, and convenience! Would definitely stay here again.

This was my first time in Washington, d.c. and i had a great time! The service was amazing from the front desk, to the restaurant, to the club lounge. Martin and Mei were amazing and they made me want to come back. Amy did a great job helping us out at the restaurant downstairs. It was a great place to stay with amazing service!

The Grand Hyatt is a in a good location. The rooms have comfortable beds and are clean. There is a Starbucks on site, and restaurant in lobby. I was there for a conference and the food served for breakfast and lunch were also good. The staff overall were friendly.

My stay at this property is always a good experience. Somehow, the staff continually take the experience up a notch with great service. More and more with each stay, the Hyatt properties are exceeding the service of the other hotel options I normally consider. In fact, I am finding a way to make sure my stay is with a Hyatt property. It is making a difference for a person that travels quite a bit. Thank you to the customer experience team for the corporation!