Grand Hyatt Washington

Customer service was exceptional; cordial staff and was ready to assist and answer questions even before you asked; immaculate facility well-polished and very kept; comfortable rooms; very neat and clean; staff was very prompt to every need

Easy to locate. Fast and friendly check in. The property is laid out in a very easy to navigate manner. I appreciate that even if you chose to opt out of daily housekeeping service, they will still make it a point to drop off your 2 complimentary water bottles and a few extra towels.

Hyatt Hotels is one of the best in D.C. overall the customer service and empathetic care from the staff was impeccable I really appreciate how dedicated they are to attention to detail considering this was my birthday trip! I am very grateful and impressed. Although the hotel is luxurious and sustainable I feel the Hyatt Team is more than you might expect! Thank you Grand Hyatt Washington DC I highly recommend this hotel to any one traveling to D.C.

I stayed two nights here for a conference, and I couldn't have been more pleased. The rooms are expensive, but it's downtown DC, so it is expected. The meeting facilities were terrific, and I enjoyed my room. The fridge was cold, the room was well appointed and clean, and I had a nice view. The only downside -- and this goes with all updated hotel rooms these days -- is that the bedding is on the lighter weight side. I prefer heavier blankets but that's out of trend now.

I recently stayed at the Grand Hyatt Washington and had a fantastic experience! The hotel has been newly renovated, and everything feels clean, modern, and well-maintained. The large open atrium and lobby create a welcoming and spacious atmosphere. The rooms are comfortable, and the bathrooms are a standout—the shower had super hot water with excellent water pressure, and the Balmain Paris bath products were a luxurious touch. Housekeeping did a great job throughout my stay, and I appreciated that they will deliver a microwave to your room upon request. A few other great perks: there's a Starbucks right in the lobby, and while I didn’t personally use it, the Metro station is conveniently located within the hotel for easy access to transportation. Brunch at Cure Bar & Bistro was also fantastic—great food and a nice atmosphere! A special shout-out to Cristina Uqullies, Guest Services Manager, who went above and beyond in making my friend's birthday special by arranging champagne and chocolates in the room. All of the front desk staff we encountered were incredibly friendly and attentive. Whether you're traveling for business or leisure, I highly recommend this hotel for its excellent service, comfort, and convenience! Would definitely stay here again.