The Jefferson, Washington DC

Great place. Super staff. Nice (smallish) rooms. Turn down service nice. Staff super helpful. Good location. And small enough to feel friendly. No “convention” energy. Reminds me of the Hay Adams l, which is also great. Did not see the gym or restaurant. But breakfast was very good. Try it!

I can't emphasize enough how welcoming and comfortable this hotel is, they don't miss anything. Genuinely friendly staff at your service with a sincere appreciation for your company, not pompous attitudes as I've experienced at other locations of this caliber. Everyone went above and beyond to ensure I was completely accommodated regardless of the request. Boutique in style, the hotel is easy to get around and steps above the ordinary across the board. The bar is beautiful elegant yet cozy and warm, service was attentive and friendly during happy hour, don't miss the complimentary olive assortment ! The rooms are graciously appointed, in traditional world charm with super comfortable beds and the custom toiletries are the best. The bathroom is large with ample storage, double vanity, a separate toilet closet and a spacious shower so you don't have to stand directly under a shower head. The shower has a small built in seat which I used to shave my legs without water streaming down washing all the shaving cream off and I loved the in ceiling radiant heat that kept the bathroom super warm. They have a lovely coffee/tea station set up in the bar on the main level in the morning and during the rest of the day a spiced cider station in an adjacent hall that leads down to the fitness center. Don't miss the cider, it's delicious ! The fitness area was most appreciated and stocked to the nines with towels, fresh fruit and hydration. The restaurant just off the lobby, features a beautiful fireplace and the original glass barrel ceiling, it's just gorgeous. Concierge there for your every need, I absolutely loved the Jefferson, can't wait to go back !

My wife and I stayed at the Jefferson Hotel on a business trip. From the moment we arrived we were greeted with a very friendly, super accommodating staff at the front desk check in who actually walked me to the elevator upon check in while offering me a hot apple cider. Our experience just got better from there. The concierge, Paul Levermore, was very helpful and kind. He went to out of his way to make me a tea even though the coffee/ tea station was closed for the day. At dinner, the service from Amber at the Quill restaurant was really exemplary. We had a delicious meal served with great hospitality. The maid service, the complimentary water, the staff’s attentiveness were all outstanding. Katie at the bar was also extremely competent bartender and exceptionally nice. She came into the Library and offered me a water while I was waiting for my wife. We are very glad that we chose this well managed, high end property for our stay. I did have the pleasure of speaking with the manager Omar who also provided us with Exemplary service, getting our suitcases, seeing us to the door, making sure a car was called for us etc.. The hotel itself is Amazing, many cool private spots to hang out and explore, very rich in History as well. One of the best if not the best experiences that we’ve had at any hotel, and we have stayed at many many high end hotels. The Jefferson is 10/10 Highly Recommended ,We would absolutely love to come back and stay again.

We have stayed at the Jefferson many times over the years. We always have a wonderful experience. The staff is warm, friendly and professional. The room , a one bedroom suite, was well appointed and very comfortable. One very minor gripe. The front desk staff on this trip was not very professional or friendly. Not a huge deal as the rest of the staff was fantastic. Hopefully a little coaching will help the front desk staff. We will definitely be back!

If your party is over a certain amount of people, then the bar staff with add an auto-gratuity of 20% and THEY WON'T TELL YOU ABOUT IT. The former practice is fine, the latter not so much. Prior to closing my first check, I confirmed with the bar staff that in fact there was an auto-gratuity applied. They were displeased that I noticed. Because the service was so bad and our party was made to feel so unwelcome at Quill, I decided to not add an additional tip on top of the 20% auto applied. Again the bar staff was not pleased. Later in the evening, when more people showed up to the bar, I opened up a second check, this time when I paid my bill the receipt showing the auto-gratuity was applied was "conveniently" not included in the check, so I added a tip. Because I suspected the bar staff had already tipped themselves out 20%, I flagged my concern to the hotel in an email the following day. For some reason, it took two emails for the hotel to research if in fact the bar staff's behavior resulting in them being undeservingly rewarded with a double tip (auto gratuity and my gratuity). After confirming, the hotel agreed (with my prompting) to credit back the lesser of the two tips. BOTTOM LINE - be on the lookout for auto-gratuities being added.