The Madison Hotel

Epic time. Abdul in the bar was awesome! He was super helpful, hospitable and fast. The hotel bar was fun. The food and drinks were great. The rooms were great. The front desk was fantastic too. We will definitely come back next time we are in DC. Perfect location too.

Overall, a terribly disappointing experience for a supposed 4 start hotel. Lots of misses - it would be better regarded as a fair 3-star hotel. Lets start at the front door and work up to the room: for a modern hotel, it has incredibly awkward entrance doors (manual!) and the staff at the front door are apparently for decoration - they don't even open it. The elevator card-key readers are flaky - if you aren't quick, you will miss your floor. Once in the room, its apparently intended for quick overnight stays - even in the upgraded king rooms there are only 2 very small drawers for storage. There is only 1 nightstand, with a door that opens the wrong way instead of a drawer. There is a total joke of an ice-bucket - it’s a flimsy plastic thing, not insulated, and with no cover. Oh, let me mention ice is only available on floors 6 and 12. There is no coffee/tea in the room. There is no fridge - and if you want one, its $25 - and the one they deliver isn't even pre-chilled. As for service requests, they managed to get my extra towels – but no extra blanket. Want Netflix (pretty much a standard at most decent hotels these day? Not here… you get a very limited selection of on demand movies – which rent for $19!). And the live TV is nearly unwatchable. They have 55” UHD screens, but they are highly pixelated – so, clearly they subscribe to a substandard delivery service. In 2024?? There is no desk, really, so it’s not suitable as a business hotel, especially as it has a glass top (so, most mice won’t work). And the "desk chair" is a fixed-height item that is more of a stool with a low back. There is no exhaust fan in the bathroom – but that is not the worst issue. The shower design allows leaks into the main room, no matter how careful you are…. And this creates a trip/slip/fall hazard on the fake wood that is the entry part of the main room. If it’s the only available hotel, I'd recommend it. Otherwise, find a 3-star hotel at half the price and with better amenities. And watch your footing after a shower.

Abdul was phenomenal at the restaurant. He made our visit perfect!! Thank you to the entire staff........................................................................................................................

Aboul our waiter was absolutely accommodating and communicated a concise understanding of the menu and taste of the food. I would return to this location just for the dining experience. Aboul was also entertaining and very pleasant. Managed all his patron and the tables with the same dedication.

Amazing Experience at The Madison! I had an absolute blast during my visit to The Madison! From the moment we walked in, my girlfriend and I felt welcomed and well taken care of. Our waiter, Abdul, was fantastic—attentive, professional, and genuinely kind. He made sure we had everything we needed and went above and beyond to ensure we had a great experience. The service was top-notch, and the food was absolutely amazing. Every dish we tried was full of flavor and beautifully prepared. We left feeling completely satisfied and can’t wait to return. If you’re looking for excellent food and exceptional service, The Madison is the place to be. Thank you, Abdul, for making our night so special!