Park Hyatt Washington DC

Loved the restaraunt. The tea selections, fantastic. Breakfast was divine, best I ever had. The service in the morning was a lot better than the afternoon. The suite looked really nice, especially the bathroom. Unfortunately, the climate control seemed a bit faulty as it was impossible to make it even a degree cooler. The front desk and the manager were not particularly helpful, so that was somewhat strange. It seemed like the AC unit had a mind of its own, and work only occassionally ....for this level of hotel, they should figure it out. Wifi and TV also had some faults.

Great location near many of the key tourist sites. Above all, GREAT friendly, professional, and helpful staff including manager Jenna, concierge Noah and Derriqk the dining room host.

It was our first time at the Park Hyatt and therefore expected top tier service. Most employees were not friendly and we did not feel welcome. The service at the restaurant was not good during breakfast. On our second day our waiter never checked on us other than taking our order. We had to find someone else to bring us a to-go box and our check. The breakfast bar ran out of coffee before 9am on one of the days. We called the front desk to help us with our luggage at check out but no one ever showed up. I went to the front desk to make the request but ended up just brining my luggage down because no one showed up. Pros - The hotel was clean and housekeeping was very good with getting clean towels and whatever else we needed.

We come back several times a year. Great staff, comfortable rooms, location terrific. Remember to make reservation for breakfast as they get busy quickly. Lovely bar.

Comfy bed, nice size and well appointed room, great shower head and bathroom. Amazing turn down service. The Blue Duck Tavern is a MUST! Everything they serve is amazing.