Park Hyatt Washington DC

Welcome was great as we have an EV and Reston assured us he would get it charged and he did Room was comfortable and had a cool Bathroom . We tried the room service and it was awesome. Try the burger it was great and the cheese board was pretty good also Went to the buffet on Sunday and it was good but for $45 per it has better be

The Park Hyatt is a nice hotel, with the restaurant and staff service taking the highlights. Everyone was very kind, friendly, and attentive. The food at The Blue Duck Tavern is incredible. We ate in the restaurant and ordered from room service. Great quality, pricey, but on par with similar dining experiences. I do think the hotel could use some upgrades, especially as the hallways are dark, and the carpet was very dirty. The doors in our room were very squeaky, there is no minifridge, and the bathroom has no fan which accentuated a musty smell after running the shower. Given other Park Hyatts I have stayed in, this one is a bit overpriced, but the location is fantastic, and as I mentioned above, the staff made all the difference!

I had an incredibly disappointing and disturbing experience at the Park Hyatt Washington, D.C., which, as a long time World of Hyatt Globalist member, I never expected. I faced blatant racial discrimination that left me feeling both unwelcome and disrespected. Despite my confirmed reservation, I was met with unjustified resistance at check-in, with the front desk refusing to accommodate me while offering no legitimate explanation and making up policies to not let my accompanying guest check into my room. It was deeply disturbing. When I escalated my concerns to management—Alexis (or Lexina) Marcus, the hotel manager, and the operations manager who was a white male—their dismissive and patronizing attitude only made matters worse. Instead of addressing the situation professionally, they doubled down on their discriminatory behavior, making it abundantly clear that Black guests were not valued at this property. This experience was nothing short of eternal racism—a deeply ingrained bias that no guest, especially a loyal Globalist member, should ever have to endure. Hyatt as a brand has a responsibility to uphold inclusivity and fairness, yet this hotel’s leadership failed in every way possible. If you are a Black traveler or someone who values equity, respect, and dignity, I strongly urge you to avoid the Park Hyatt Washington, D.C. Until there is accountability and meaningful change, this property does not deserve our business.

Reading reviews here helped prepare me for our long weekend visit to the Park Hyatt Washington DC. With my expectations set low, we ended up having a perfectly fine stay – especially given that it was a Hyatt Globalist points redemption stay that included free breakfast for our entire family. I’ll start with the good. We liked the LOCATION – central and within walking distance to the shops/restaurants of Georgetown and the tourist spots as well (White House, monuments, museums). The immediate surroundings include other hotels (Fairmont, Westin) and a few conveniences (Starbucks) but was mostly residential/office. We also appreciated the CLEANLINESS of the hotel. Even though it was dated, housekeeping did a very nice job keeping it clean. Lastly, the benefits/recognition for WORLD OF HYATT was nice. As mentioned, they had good points redemption availability. They also did a nice job of recognizing status at check in. And, a highlight was the Globalist tier breakfast benefit. We received a credit ($60 per adult, $30 per child) for breakfast each morning that could either be enjoyed at the Blue Duck Tavern or in room ($5 delivery fee is extra). Now in terms of areas of opportunity – the biggest is definitely that the hotel is tired and in desperate NEED OF A RENOVATION. Some soft goods (bed, sheets, pillows, towels) are totally fine, but other things such as showers, carpets and furniture need updating. As is, the overall experience is not that of luxury. We tried both room service and the Blue Duck Tavern for breakfast since we had a handful of mornings during our stay. The room service menu is identical to Blue Duck Tavern and we enjoyed our meals each time. When dining in the actual restaurant we had a nice time but it definitely had room for improvement. One of the weekend days we were there the team was completely overwhelmed (but still very friendly). We had to wait over 30 minutes for a table, even though there were plenty available that just needed to be cleaned off. Also, the team made many minor errors to our order (forgot drinks, brought wrong items, etc.). Lastly, the restaurant doesn’t always offer a buffet – apparently only when hotel occupancy is at a certain %. Nothing overly awful, just again not what you’d expect for a top tier hotel brand.

I had yet another excellent stay at the Park Hyatt in DC. Staff is extremely knowledgeable and accommodating, the food is excellent, and the room and hotel are exceptionally clean. My suite was beautiful and the bed was very comfortable. I am definitely looking forward to my next stay here.