Park Hyatt Washington DC

Came here with my kids to sightsee and unwind and we had a wonderful stay! Staff was not all over us, which can be embarrassing when your kids are misbehaving but available whenever we needed help. Upgrading to a suite was easy (and necessary for our family). We had the swimming pool to ourselves and it was nice. It wasn’t too deep so I could relax and let the kids swim. The pool area has a spa atmosphere so both the kids and the adults were able to enjoy. In room dining was convenient as the Blue Duck Tavern was a bit stuffy. The service at Blue Duck was excellent and they were welcoming. Valet was quick and convenient, pricey but a good value. The in room amenities were quality and all necessities were provided without having to call down to guest services.

Park Hyatt was very nice. Friendly and helpful staff. We received a room upgrade to very large suite with a very nice sitting area. Plenty of places to plug in devices. Ate breakfast daily and had great service and food was fine. Had snacks in the bar twice and it was very pleasant. The hotel is centrally located and you can walk to many spots in 10 to 15 minutes. I highly recommend the Park Hyatt

I booked this hotel for a personal mini getaway post-Thanksgiving holiday after decided I wanted to splurge on a "5 star" location and do a little sightseeing but also have a bit of quiet relaxation time. I could not have been more wrong. First, calling this location "5 star" is a bit of a stretch, I think. Once you get past the lobby and go the rooms, the hallways are in serious need of a remodel and the rooms are nice interior, but there were little things that needed some attention. The blinds in my room were broken and the toilet was running. I also asked if I could move to a non-connecting room, but the front desk just spun up a key card for the same room type. That brings me to the service - every interaction I had with the front desk staff was so dismissive and felt like you were bothering them rather than actually receiving service. At the end, I didn't even bother. Finally - if you have a connecting room and guests staying next to you, hopefully they are quiet. The guests next to me were coming in and out all day and evening, so unless you have a noise machine or turn the television up - it's noisy. My biggest compliment is to the housekeeping staff who were super attentive and just super sweet. One person even walked up as I was leaving and thanked me for staying with them. I left exhausted and looking forward to going back to my own home, which is not what I expected out of a "quiet getaway". Lesson learned and I won't be returning with so many other hotel options in town.

Beautiful, beautiful hotel and in a great location! We had a phenomenal stay, and the complimentary 1-hour late check-out was much appreciated! Will definitely be staying here again should we find ourselves back in DC in the future. Will also thoroughly recommend this specific hotel should any friends/family/associates mention any upcoming trips to DC. Staff: The older gentleman bellhop with white hair who wore a black cap (I believe his name may have been Sam but not 100% sure). His behavior demonstrated pure class, elegance, and a wonderful attitude. His mannerisms were also superb, and his attentiveness led to a suggestion which resulted in us calling the front desk and happily upgrading to a Junior Suite at an additional fee that felt completely worth it. The upgraded room significantly enhanced our entire vacation experience. My only regret is that I didn't see him again to ask his Venmo or some means to leave a tip since I didn't have cash at the time of service. The second team member was our bellhop when we were checking out, Arda Bozkurt. He was very patient with us as he waited to help us load our luggage into our car. Lastly, the staff at the front desk answered many questions for us throughout our trip with both professionalism and kindness. Thank you, Park Hyatt!

Our recent stay at the Park Hyatt was exceptional, and we were especially impressed with the attentive and thoughtful service provided by the staff. Luiz at the front desk made our arrival seamless by accommodating an early check-in, which we truly appreciated after a long journey. Operator Megan promptly fulfilled all our requests during the stay, ensuring our experience was smooth and comfortable. Additionally, a special thank you to Peteryne Jallah, the Operations Manager, for the warm introductory welcome email—it added a personal touch to our visit. The suite upgrade was a delightful surprise and greatly enhanced our stay. The only slight disappointment was the unavailability of a loofah when requested. However, this minor inconvenience didn’t detract from the overall quality of our experience. Thank you, Park Hyatt team, for making our visit so memorable. We look forward to staying with you again!