The Ritz-Carlton Georgetown, Washington DC

I’ve been a regular at another flagship luxury Marriott property averaging over 50+ nights/yr at that property alone, and while I still adore many hotel and restaurant staff, recent management changes have yielded inconsistent experiences and IMHO undervalues loyalty. I decided to “shop around” in the DC-Metro area and The Ritz-Carlton Georgetown is the gem of the ball! Exceptional customer service abounds from each and every department. From pre-arrival, replies to automated emails from guest services get immediate attention and the team goes above and beyond to meet your needs. Rooms are well-maintained and exceedingly clean making you feel at ease and at home. Dining service is highly attentive and the food delicious. You will be hard press to fault this place — they thrive on excellence and have earned the #1 spot in DC!

Beautiful hotel in a great neighbourhood with a very personal touch. The lounge with the log fire is so cosy. All staff are exceptionally friendly and efficient, with Edward a particular star. The suite was very well appointed, bed extremely comfortable

I would give this Ritz a 6 star review if possible. Went for New Year’s Eve with friends and family! Isaac waited on us absolutely amazing service! The staff is incredible and everyone that I had the pleasure of speaking with was just helpful and nice! I would recommend this hotel to anyone staying in the DC area

Excellent experience,stellar service from all staff,the doorman,George always had a big smile Eny the concierge at desk,wonderful personality.Had superior king room,very spacious quiet,nice robes and deep tub very relaxing. Good food from restaurant.Very comfortable beds. Very nice boutique hotel in Georgetown.

I wasn’t sure what to expect based on pictures alone, but our stay at this hotel was exceptional. Beautiful hotel lobby, beautifully appointed, comfortable and quiet rooms. Yet you can walk right out of the hotel and be on the bustling streets of Georgetown. The staff was equally exceptional- bellmen, wait staff and attendants. It was my daughter’s birthday and we were traveling alone. They had placed us in a first floor room but upon learning we were traveling alone they moved us to the 5th floor with a beautiful view. They also treated my daughter to birthday dessert after returning from an evening of shopping. Thoughtful staff, beautiful hotel and rooms in a quiet location within walking distance of everything in Georgetown. We will stay again!