Waldorf Astoria Washington DC

This is my second stay at this hotel in the last 12 months. It’s an excellent hotel. I don’t give it a full 5 points for an issue I detail below. On arrival I was recognized as a Hilton Honors Gold member and was given an upgrade to a beautiful corner room. This hotel is arguably amongst the most beautiful in America. The entire design and decor speaks volumes about its original owners -The Trump Organization- who chose the design and materials. The rooms, even the standard rooms are very large and comfortable, with beautiful furniture and all modern conveniences like USB ports, etc. Everything is of high quality. From the sheetings to the bathrobes. Room service was excellent and the front desk staff friendly and helpful. The lobby bar/restaurant is very expensive but is truly a pleasant place. The one drawback is the room maintenance. The rooms have the exact same carpets as the Trump Hotel in New York. It’s a very luxurious carpet of the best material. Here, unfortunately, the carpets show stains. The carpets are clean, but the stains give a bad impression. An arm chair luxuriously upholstered was also stained. All of these stains can be removed with proper treatment and maintenance. However, I have noticed the same issue in both my visits. In my opinion the management is overlooking this issue which diminishes the luxury feel of the hotel. It seems these is no proper system if reporting from housekeeping to management to report on issues like this. This hotel is so good, so luxurious, and with such good staff, that it should be able to charge prices equivalent to a Ritz Carlton. They need to fix details like this. However, I found the hotel do pleasant that I will certainly return.

Stay Mar 29 - I had the pleasure of speaking to Alex before our stay. He recognized our Diamond status and promptly upgraded our accommodation. We were assigned a lovely suite #636 overlooking Pennsylvania Ave. Alex also arranged for a bottle of champagne and chocolate-covered strawberries to be delivered to our room, which were elegantly adorned in chocolate tuxedos-a delightful sight. The suite was huge. The bed was extra comfortable, and the shower provided excellent water pressure. The robes and slippers added a nice touch of convenience. We also ha breakfast reservations, and the waiter was kind and welcoming. He ensured we had everything we needed and checked on us often, even engaging in pleasant conversation. A remarkable lady a the front desk named Lemlem Mesele, did an outstanding job. She and other staff spoke highly of Alex. Overall, we enjoyed a wonderful luxurious stay.

We stayed at Waldorf back in October, our stay was amazing and we came back. We thought that the last experience cannot be topped but we were proven wrong right from the beginning. We met Alex last time we were here and we ran into him at the check in again. As soon as we approached the front desk he remembered our names from 6 months ago! We were simply blown away by Alex and his customer service which is rarely found today. The hotel is beautiful, rooms are spacious, service is amazing and we will make the Waldorf Astoria Dc our go-to place when we are in Dc. Thank you Alex and the team.

From the moment you walk through the grand entrance of the Waldorf Astoria Washington DC, you’re swept into a world where historic charm meets modern luxury. Housed in the beautifully restored Old Post Office building, this hotel is nothing short of breathtaking. The architecture alone is worth the stay—soaring ceilings, ornate details, and a sense of timeless sophistication that you won’t find anywhere else in the city. The staff delivers five-star service at every turn. From the warm welcome at check-in to the attentive concierge and housekeeping teams, everyone goes above and beyond to ensure your stay is flawless. My room was spacious, immaculately clean, and beautifully appointed with a blend of classic elegance and cutting-edge amenities. The bed was like sleeping on a cloud, and the marble bathroom—complete with plush robes and luxurious toiletries—felt like a private spa retreat. Dining at the hotel was another highlight. Whether you're enjoying a cocktail in the dramatic atrium or indulging in gourmet fare at one of the in-house restaurants, every bite and sip is a celebration of taste and presentation. Location-wise, it doesn’t get better. Steps from the National Mall, museums, and iconic landmarks, the Waldorf Astoria is perfectly situated for both leisure and business travelers. Simply put: if you're looking for luxury, impeccable service, and a truly unforgettable experience in Washington, DC, the Waldorf Astoria delivers on every level. I can’t wait to return.

Beautiful property, mediocre service. We called two days before check in to confirm Peacock Alley could accommodate my daughter’s food allergies. When we arrived, the server and manager had no record of anything, and were unable to serve her requested safe food allergies manager was minimally apologetic. Overall, service in general was hustling fair. I think they are under staffed. If you stay here, request Alex at front desk for check in. He is a true gem who will go out of his way to try to help and make your stay as pleasant as possible !