Waldorf Astoria Washington DC

My wife and I recently stayed at the Waldorf Astoria in Washington DC while we celebrated her birthday. Two days before check-in, I received a notice that our deluxe king room would be upgraded to a premium king room. Upon arrival, we were upgraded once more to the junior suite which was a gorgeous room to spend a weekend in. The valet, front desk staff, and room service employees were all very courteous and friendly making the stay very comfortable. We were treated with bottled waters as well as champagne while waiting for our room which was a nice touch. We did book a couple's massage at the spa and my wife is still raving about how great it was. She has been to many different resorts and had massages but she said this was the best one she has had. I also feel loosened up and think it was worth doing even thought it is pretty expensive. The treatment and environment were very relaxing and the light snacks were great. After the massage, we were treated to 30 minutes in the salt room as well as a glass of champagne to continue relaxing. Elisa and Jonny were very professional! In terms of dining, we ate at The Bazaar during our first evening and had incredible food while working through a tasting menu. Our server, Nick, was very knowledgeable and made our night one to remember by explaining the courses in detail and engaging in friendly conversation. The birthday dessert tray at the end of the meal was a great way to cap the experience. The only negative part of the trip was not being able to go up into the hotel tower. We were told the tower is part of the Smithsonian and with the government shutdown it was not operating. We were hoping to get in the tower to take a look around but we may just have to stop by in the future to see if we can go in it. Obviously this is beyond the hotel's control and our elected officials need to get it together so we can enjoy some more of the great parts DC has to offer. We would recommend this hotel and hope to be back!

Despite the gov't shutdown we had a wonderful time in Washington DC. The highlight was staying at the Waldorf Astoria. What an exceptional experience! The staff were extremely helpful - Anna on front desk and Nekyane as our personal concierge were very attentive. The food and atmosphere in Peacock Alley were 10 out of 10. Our room was pure luxury - housekeeping provided a night time turn down service. A surprise desert was left in our room to celebrate my husband's birthday which made our stay extra special. The location is excellent as well, close to the museums/mall and metro.

I will say that they go above and beyond for customer service. The rooms could use some upgrading, but everything is well kept. I would definitely recommend and will definitely be back.

We had a wonderful experience at the Waldorf Astoria DC. The property itself is stunning, but what truly made our stay special was the incredible service. We were celebrating a birthday, and Alex and his team went above and beyond — surprising us with a room upgrade, champagne, a beautiful sweet platter with personalized birthday wishes, and a handwritten note. Every detail felt genuine and thoughtful, turning a great stay into an unforgettable one. Thank you to the entire team for making our celebration so memorable. We can’t wait to come back!

My wife and I recently stayed at The Waldorf Astoria Washington DC for our 15th wedding anniversary, and it was an incredible experience, thanks entirely to the amazing staff who made our weekend truly special. From the moment we arrived, we were impressed by the stunning architecture and the historic clocktower that define the building. The interior is elegant, and the attention to detail in the atrium alone could keep you admiring for hours. Our room was spacious, quiet, and beautifully maintained. While the décor isn’t exactly my personal style, the classic design and sparkling chandelier gave it a timeless charm. The staff is what sets this property apart from any other hotel we’ve visited. The concierge team made our stay unforgettable. From a complimentary cheese plate on arrival to champagne and chocolate-covered strawberries as a turndown surprise. They checked in daily to ensure everything was perfect and offered excellent restaurant recommendations. At check-in, we were greeted by Alex, who was fantastic. He even upgraded us twice to a Junior Suite, which made our anniversary extra special. Alex, along with Danilo and Omid, also arranged a private evening tour of the Clock Tower Museum, which was closed due to the federal government shutdown. Omid personally guided us and was a wonderful host. A huge part of our experience was spent at Peacock Alley Bar, where the bartenders were some of the best we’ve ever met. Marko started our first night off perfectly, and the next evening we spent hours chatting with Danilo, who was genuinely one of the best bartenders I’ve ever encountered. His kindness and conversation made us feel like old friends, and he even helped arrange our private clocktower tour. We also connected with Chenee and had fun conversations about our daughters who were the same age. In our final two days Cecileo made our experience a lot of fun with his wonderful personality and then Juscarl with his professionalism and kindness. While there we dined at The Bazaar and Sushi Nakazawa, both located inside the hotel. The tasting menu at The Bazaar was a creative and entertaining experience, and Sushi Nakazawa was exceptional — the precision and care in each dish were remarkable. Overall, our stay at The Waldorf Astoria DC was absolutely unforgettable. The staff made our anniversary weekend truly special, and we can’t thank them enough for their warmth, professionalism, and personal touches. We’re already looking forward to returning.