Waldorf Astoria Washington DC

The old post office transformed into a shiny sparkling hotel. We had lunch here on the recommendation of a local, and ended up chilling at the bar to admire its transformation. The atrium bar restaurant with its skylight roof and chandeliers is jaw dropping beautiful. Go just to admire the architecture, stay for a delicious burger, and have a drink.

We used points to have a special anniversary experience we normally wouldn't be able to afford, and wondered whether the Waldorf would be stuffy or sterile, or just out of our league. Instead, we learned why the Waldorf is the Waldorf - the top-level customer service! From the concierge who provided travel tips by phone before we even arrived, to the front desk team who were attentive to all our needs and preferences from check-in to check-out, to the wonderful restaurant staff for breakfast, this was a world-class enterprise that made us feel welcome at every turn. Everyone we encountered was top-notch, but a special shout-out goes to the breakfast server, Nib, who couldn't have been more helpful, hard-working, and friendly each morning. She, along with the others, really made our trip. Thanks to all, and we hope we can get back there one day!

Lovely experience, lovely service. Anteneh gave us a warm welcome at the door every time, and was very helpful with our luggage. Would come again.

We had a great stay at the Waldorf Astoria Washington DC. The room was absolutely stunning, and the service was outstanding from start to finish. Everyone we talked to at the front desk, bartenders, and concierge desk was friendly and welcoming, and they went out of their way to make sure we had everything we needed. This will be a must stay for us again on our next visit to DC.

Everyone knows what a beautiful property The Old Post Office is, and expects it to be stunning, but I would say its best asset is its staff. Each and every employee that I have met or interacted with has been just wonderful. Housekeeping is some of the best I’ve ever had. All the little things they notice and did to make my stay even more comfortable is seen and appreciated, from carefully wrapping my device cords into neat bundles, to noting which coffee pods I drank, then leaving me extras of those, to noting my friend used the creamers, so more of those appeared, to placing cloths on my bathroom counter if I left an item out, to the lovely people who would bring my breakfast in the morning, to the very helpful front desk, restaurant wait staff, and valets. They make you feel like treasured guest. I am and will continue to be a loyal Hilton customer.