Waldorf Astoria Washington DC

I’ve stayed at a lot of hotels, ranging from 1 to 5 star, and have interacted with a lot of hotel staff during those visits. All of that to stay that Anna at the front desk was in the top 1% of professionals I’ve ever had the pleasure of meeting. She was incredibly knowledgeable, professional, kind, and thoughtful. Use her to train others, if you haven’t already identified how talented of a representative of Waldorf she is.

I’m a Hilton Diamond Member and arrived during the DC snowstorm. From the moment we drove up to the hotel until departure, everything was wonderful. I was upgraded to a lovely suite with a fantastic view of the Capitol. The king-size bed was very comfortable, and the spacious bathroom featured both a large shower and a soaking tub. I had dinner at the lobby bar last night. While it was pricey, the food, drinks, service, and ambiance were excellent. I also worked out this morning in the fitness center, which had everything you could need—towels, fresh fruit, water, and more. The Waldorf staff truly stands out. There are so many employees, and everyone is consistently helpful. I’m still amazed that they remember my last name. I was given a late checkout and they let me store my bags for a couple of hours while we waited for a friend to pick us up. Thank you for a great stay—we’ll definitely be back!

The overall experience was amazing. The quality of the service was very professional and something I have not seen at any other facility. To stay in such a historical and aesthetically pleasing building was also amazing. It is also important to note how supportive the concierge was before and during our stay. They were patient and very helping when I came to set up the different amenities upon arrival and setting up the lunch event for my team. I mentioned this to my leadership team about the incredible service provided and would recommended, when ever possible, to continue the use of Waldorf Astoria, Washington DC, for this type of business meeting / award ceremony.

Staying at the Waldorf Astoria Washington DC feels exactly how a trip to the nation’s capital should. From the moment you see the oversized flags at the entrance and step into the soaring atrium, there is a sense of patriotic scale that is hard to find elsewhere. A Room with a View The Grand Corner Room is stunning. The elegance of the interior design is top-tier, but the real highlight is the view. Having a direct line of sight to the Washington Monument from both the bed and the desk is a world-class experience. It turns a standard work moment or a morning coffee into something special. The Atrium & Peacock Alley is a beautiful space to spend time in. I particularly enjoyed the seasonal decorations and flowers hung from the metal scaffold ceilings. While the Willard Hotel’s Peacock Alley nearby still holds the top spot for me in terms of pure beauty, the Waldorf's version is a very close second and provides a great atmosphere. Wellness & Recovery I was pleasantly surprised to find a salt room in the spa. It’s an amenity I don’t really expect at a US hotel, but it was excellent for respiratory and skin health, a perfect way to decompress after a day of walking the National Mall. History & Location The building has a fascinating history, having served as the Trump International Hotel during President Trump’s first term. If you are a fan of that chapter of history, staying here while he is in the White House adds a unique significance to the experience. Combined with the supreme convenience of being within walking distance to almost everything, it is a definitive choice for a DC visit.

Holiday High Tea at Peacock Alley, Waldorf Astoria. As regular holiday high tea guests, we believe the experience is as much about service and ambiance as it is about the food. Unfortunately, this year’s holiday tea at Peacock Alley fell short of expectations. While the setting was beautiful and the food itself was good, the service was notably poor. At $125 per person, a higher standard is reasonable to expect. Throughout our visit, we had to repeatedly search for our server, often had empty water glasses, and were left without proper utensils. The automatic 20% gratuity seemed to remove any incentive to provide even a baseline level of attentive service. Given the premium price point and past experiences elsewhere, this was disappointing. Sadly, we would not return based on this visit.