Willard InterContinental Washington
Washington, DC
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About the Hotel
Since 1850, the name "Willard" has epitomized the grand hotel concept in the nationâ€(TM)s capital. Today, Willard InterContinental Washington continues the tradition. Located just two blocks from the White House and the National Mall, The Willard is a landmark of hospitality on Washington, DC's monument filled landscape. Guests of The Willard are privy to a premier location, within walking distance of Washingtonâ€(TM)s main attractions, as well as exceptionally luxurious accommodations; grand suites and spacious rooms featuring elegant federal style décor, two award winning restaurants, a full service Spa and gym, and bar that is a Washingtonian favorite. Experience the national capital in capital style at The Willard.
Location
Willard InterContinental Washington
1401 Pennsylvania Avenue NW
Washington, DC
20004
Nearest Airport: DCA
Features and Amenities
Reviews for Willard InterContinental Washington
Great experience
JP at cafe du parc was very polite and efficient. Fabulous experience. The overall stay at the Willard was great. Facilities are first class, staff was very courteous and we would recommend this hotel to all who are visiting DC. The history of the hotel is impressive.
alvaro g
No longer elegant
The public rooms remain elegant but the guest rooms have become shabby. Caulk in bathtub stained. Toiletries from dispensors. Decor drab. a disappointment!! The cost remains high, but the quality does not. A reception was held in Peacock Alley in the early evening, which prevented our accessing the elevator at the end of the corrider.
A2343RAsusanf - Bar Harbor, Maine
Perfect history. Location.
History here exudes. Location is just short walk east of White House. Service levels are excellent. It is election night. Peaceful. Sedate. A good jumping off app for major attractions. Lincoln stayed here. Grant drank here. Round Robin bar is small but intimate.
GraemeM486 - Hamilton, Canada
A Disappointing Stay: Upscale Hotel Fails to Deliver Basic Comforts
I currently stay at the Willard for five days (leaving the day after tomorrow), and unfortunately, my experience so far is extremely disappointing. On the first day, I was greeted with unsightly stains in the middle of both bedspreads (pictures attached). Although the reception quickly changed the linens and offered a restaurant credit, this was just the beginning of a series of unacceptable issues. That evening, I found that the water in the bathroom was not hot. The sink water was barely lukewarm, and the shower was only slightly warmer, making it unsuitable for a bath. I reported this to the reception the next morning, and they assured me they would address it. However, when I returned after 10 hours, I found a mere drink voucher and a note claiming a technician had been informed, yet the water temperature was still unchanged. Frustrated, I contacted the reception again, and they sent a technician who spent 20 minutes in the bathroom, measuring the water temperature at 92 degrees Fahrenheit (picture attached). He argued that this was sufficiently hot, all while wearing shoes in the bathroom and bathtub (which was not cleaned thereafter). He promised to replace the fixtures the next day, but when I returned, nothing had been done. The water remained as cold as on the first night. The hotel did not offer a room change, which is unacceptable for such an expensive establishment. Despite multiple complaints about the cold water, the only response was a voucher for a complimentary drink at the bar. It seems the hotel expects me to endure five days with lukewarm water, which is far from the service one would expect at this price point. Looking at the other reviews, I don't seem to be the first to have problems with cold water. However, it seems that no appropriate solution has been found for this problem or even how to deal with the affected guests.
Cuby93 - Bonn, Germany
A great place to visit.
We ate at the Restaurant 7 times in a week (6 breakfast and one dinner) We had stayed at another hotel and our tour guide said this was a great place to eat. She was spot on. Next time we will stay at this hotel it looked great. We were on vacation and this place was unknow. Outstanding food at a good price with terrific service.
Z3753YMmichaeld
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