The Torridon

Issue with fly's coming in to the hotel ruined the first day & night for us. The reception staff told us it was something to do with their composting and it had not happened before. I killed 16 in our room and we experienced them in various locations around the hotel. We felt that they should have closed the bar / restaurant while they with the issue. Making money should not be more important than providing a balance with guest experience and service. We personally found the hotel to be lacking, especially at a Thousand pounds a night, compared to our experiences at various other high end hotels we have stayed at recently. Pros: Great location with lovely walks, nice open fires in the downstairs areas, large clean room with great view, nice enough breakfast. Impressive selection of Whisky brands in the bar. A small and quaint countryside hotel that has a sprawl of outbuildings used for further accommodation, bistro/bar etc with friendly staff and nice branded bathroom products. Cons: Apart from the fly problem which they seemed to have under control by our final day. Not enough good staff on hand and too many inexperienced youngsters. We only ate in 1887 once which was partially refunded after complaining about the above problem and we cancelled the second night choosing to eat out. Wine flight did not match our ok meal due to mix up. We had 5 cocktails from two different barmen during our stay, all very poor quality in our opinion. Music speaker from the restaurant below was right under our bed, not enough parking nearby and we had to drag our cases 100 yards to the door on arrival with a buggy driver sailing right past us in his empty cart. The same chocolate teacakes were placed in the room every day, no savory snacks. Bo & Muc Bistro was like a gastro bar and we found the decor to be questionable and the tables too close together. Also, the prices were too high for the dining experience on offer in our opinion. Love the highlands and had been wanting to go to the Torridon since seeing it on TV, but will try somewhere else next time.

We stayed for three nights in October. I think our room was upgraded as we had an incredible view of the loch through a large bay window and the room (number 3) was huge. The fresh flowers/chocolates on arrival were a lovely touch. But the best thing about this hotel is the staff - without exception they were friendly, helpful and confident in dealing with guests. In particular I would single out the lady who welcomed us, the two guys behind the whisky bar, and the young chap from Manchester who served us dinner twice and breakfast once. It was also great that they prepared a vegan/vegetarian tasting menu in their main restaurant for us, and the food was excellent. The hotel itself is a beautiful building in immaculate condition, and the 10k walk through their woods along the side of the loch is a great way to start the day. We absolutely loved our stay and will almost certainly be back regularly.

As a couple we wanted to stay at the Torrington and we were really looked after. From early arrival to departure two nights later nothing was too much trouble. Unfortunately I was quite poorly one night which was no reflection on the hotel but the staff were discreet, exemplary and caring. We loved the front of house staff, the whisky bar manager (oh my what a bar) - the views - the hunting lodge feel. One young lady (just finished Kent uni - sorry rubbish with names was delightful). The live fires are just so great in smells and crackles too. I think I have to add the bed was perhaps the hardest ever to climb out of - so comfortable and crisp. We enjoyed walks - the gardens and would recommend an out of season stay. We weren’t obvious to minor hicups during breakfast 2nd morning - but a gentle reminder fixed all and we certainly wasn’t going to let that dampen our love for the establishment. Already thinking how best to return from so far away - thank you team and owners you can be very proud. John & Victoria stayed 20th / 21st Oct

This is our fourth year of returning to The Torridon, the scenery is spectacular and the hikes on the properties doorstep are stupendous. There’s kayaking, wild swimming and to match the glory of the great outdoors there’s wonderful locally grown and sourced food served in beautifully designed and newly renovated gorgeous spaces. This family owned property attracts a World Class and global staff who are a delight to engage with and a pleasure to be looked after by. This is hospitality at its finest. Fires are lit, tastes of pine note gin proffered, every detail is taken care of expertly. One chef hails from India, so a really good curry is on the menu too, something to please and surprise everyone. Last night we had the chicken liver parfait, then the super local venison followed by the best whiskey trifle we’ve ever had… and trust me the bar is high on this one! I never remember to photograph wonderful food, it’s too good to dawdle with camera angles. I have taken some shots of the new decor so you can see how absolutely fabulous this place is. We’ve already booked to return again next year.

I’m a bit surprised by some of the negative reviews, so I felt it necessary to share my experience. Our family of three stayed three nights in the stables—young children aren’t allowed in the main building. No problem. Our room had an up-close view of Highland cows in The Torridon’s stables, which was a highlight for my wife and daughter. They were 10 feet away at times. Plus, The Stables, which is an annex, is away from the hustle and bustle of the main building. The room was enormous; it was the size of two separate rooms with an entryway to store dirty shoes and hang wet jackets. The beds were extremely comfortable and the bathroom was the largest we experienced in Scotland. The room came with coffees, teas, hot chocolate, sparkling and still water, and tea cakes. It was modern and clean. The property itself is unparalleled. There are lovely paths through the forest and down to the loch, there’s a stream running alongside the property, everything you eat is grown in a massive garden that you can walk through, and there is a beautiful lawn for playing croquet that looks out over the loch at the town of Torridon. Breakfast was excellent. Tons of options and delicious juices. We were always seated immediately and served quickly. We never had to ask for more of anything. Dinner was great, but not amazing. Service inside the hotel was almost like having a butler. You turned your head and someone came over to ask what you needed. We traveled with a precocious, well-behaved five-year-old and never once did we feel that we were being judged for having a small child at what is an upscale hotel. To the contrary, the staff went out of their way to make us feel welcomed and catered to. They even gave our daughter a small stuffed animal as a way to warm her up to the staff when we checked in. Everyone and everything met or exceeded our expectations. I hope to return one day and spend a week or more at The Torridon.