Curacao Marriott Beach Resort

Sharing the best kept secret. The place is so great for families- great pool, the kids club is wonderful! They even painted my daughter’s toes! Daily bingo and water aerobics are fun too. Finally Jamie is the best bar tender around. He goes out of his way to make all Guest feel welcome and ensure they are having fun.

We recently visited the Curacao Marriott Resort. Our experience was cross between frustrating and pleasant. The hotel could be terrific, but they miss on many fixable issues. First, a some good points, the location is beautiful, fully facing west over the ocean with perfect sunsets from the patios, beach and ocean facing rooms. The staff, for the most part, were helpful with what was within their jobs. The water aerobics was fun (just wish I had been aware of it for the first part of my stay). There is a dive/snorkeling shop at the west end of the beach. It’s an excellent shop. Everyone is very nice and you can have a free snorkel for 1 hr to try it. There is plenty to see just off the beach. Water shoes are helpful as there is a lot of coral in the summing area. A car is necessary to see Curacao. A car gives you the option of choosing a variety of beaches and to enjoy the nice restaurants the island has to offer. 1. The hotel has chosen to limit the lowest setting on the air conditioning in the room to 21.5C (70.7F) It was very uncomfortable for us at night. It took multiple tries over a few days until a manager took action and it fixed for several nights. 2. Beach towel policy: A single beach towel per person with a card per person given to you at check in. Most of the towel staff are willing to give you 2 each, but not all. Ridiculous for a beach resort. 3 Room: No hand towels or face cloths for several day, except with a request. Mini Fridge in the room it’s a cooler. It will keep things on the cool side and with a container of ice. 4. Access to the beach was difficult for anyone with mobility issues. There is a stone wall along most of the hotel beach front. To access the beach there is a single ramp at the orth side of the hotel. 5. Food, based on other reviews we ate dinner at local restaurants. We sampled a few food options none were particularly good. 6. Around the hotel most of the outside stairs are without any handrail. There is a ramp at the entrance. There are many elevated areas without a fence or rails. 8. The daily activities are only posted on a video screen on the west/north side of the hotel. The activities are not properly promoted. 9. The hotel is very long, ocean front rooms are not on the beach level just face the water. If you want walk out to the beach it needs to be requested. Over the course of our stay we met with several managers, all were pleasant, but didn’t really seem to be engaged or take responsibility. Talisha was the exception; she made a point of seeing us when we checked out. There was no offer of compensation during any of my conversations with managers. I requested compensation for the inconveniences we experienced. Marriot points were added to our account. As is evident from the numerous reviews this hotels could be great, but can’t seem to fix it’s problems.

The service was great. The employees were all friendly and nice. They were all friendly and very nice. The breakfast buffet was out of this world. My room was perfect great ocean view. The pools,bars,beaches,chairs,music in the evenings were all great. I was truly happy here.

I planned this vacation for over half a year. It involved a 12-hour flight one way, carefully scheduled vacation days, and a dream of peaceful, relaxing days by the ocean. I specifically chose this hotel for its promise of tranquility and comfort. What I got instead was a nightmare. Upon arrival, I was casually informed there was “minor renovation work” happening — something that was never mentioned during the booking process. False advertising at its best. As a so-called “solution,” they offered me an "upgraded" room. In reality, it was just another room in a different corner of the building, still very much within earshot of the construction chaos. Let me be clear: the noise was unbearable. Jackhammers, drilling — so loud you had to shout to hear yourself. Instead of the peaceful sound of ocean waves, I got a construction site soundtrack from morning till evening. I asked management to stop or at least reduce the noise — they flat out said no. We ended up scheduling as many activities as possible just to avoid being at the hotel — which completely defeated the purpose of the trip. We chose this place specifically so we could relax on the property. If I had known about the construction, I would have NEVER taken a 12-hour flight or spent my money here. They offered me a $200 bill credit — I refused. I asked for a full refund or a flight home with all expenses covered. That was also denied. To make things worse, I came back to my room one evening to find trash in my bedsheets. After a long, frustrating day, all I wanted was to sleep — and it took over 40 minutes for someone to come and change the bedding. No apology. No urgency. Just total indifference. At checkout, I discovered they had applied the $200 credit to my bill anyway, despite my clear refusal. I rejected it again and told them I would pursue a claim through my legal insurance. After a long conversation with the manager, I was emotionally drained and just wanted to be done with it. They offered me $400 in Marriott points. I initially refused, but after more exhausting back and forth, I gave in — just to be over with it. Weeks later, I still haven’t received the points. No response to my emails. No follow-up. No accountability. This was hands down one of the worst travel experiences of my life. Horrible service, broken promises, and a complete lack of respect for guests. Avoid this place. You deserve better.

Great location. Everything is perfectly situated: the beach, the pool, the rooms, the lobby. Nothing is too far and everything was easily accessible for kids and family trying to relax. The beach was gorgeous and the pool was spacious enough with pockets of shade. The lobby was a wonderful place to sit and play cards with your kids or have some breakfast. The food was not great, but fine. Come for the location, and you’ll manage with the food. The rooms were spacious and even had decent closet space. Only complaint: Could have used more hooks to hang towels!