Thompson Zihuatanejo

Just returned from a 4 night trip to Thompson Resort in ZIH. You would never know it’s a Hyatt as it is a small boutique style hotel, 30 min from the airport. We stayed in a swim up suite - which means there is a pool off the patio that you share with about 11 other rooms. We enjoyed the pool, but honestly, not worth a lot more money as the adult pool wasn’t very far from our room. The grounds are beautiful, the staff is very friendly and La Ropa beach is nice for walking. Of course, it’s not the white sand/turquoise water of the Yucatán beaches, but was nice for the Pacific. There are no lounge chairs by the adult pool, which I thought was odd, but there are very comfy lounge chairs with umbrellas and palapas on the beach. No need to rush and wake up to grab a chair. There were plenty, and the beach staff set everything up once you arrived. Lunch service on the beach was excellent and was offered through the Hao Restaurant. My biggest disappointment was the food at the restaurant for breakfast/dinner. We paid for the Mexican Fiesta night which was $60pp and I felt the food was limited and certainly did not warrant that price tag. That being said, the music was excellent and the bingo game was fun. Personally, I enjoy having a place on site that serves dessert — ice cream or yummy baked goods and this property has no such thing. It has a very tiny shop that has a freezer with ice cream bars - so may be perfect for some, just didn’t meet my needs. Front desk was very helpful. Easy to grab a taxi $100 MXN 1-way to town taxi drivers were super nice. We ate at Triton and felt the service was awful and the food was only ok. Went to Banditos in town which we highly recommend. Great food, great music, excellent service. Went to El Suspiro - food was okay but view is incredible -especially watching the sunset. We had breakfast at Carmelita’s twice and enjoyed the food and hospitality. So overall, nice resort if you are looking for a very low key vacation with a walk in the beach but may want to venture out for dining.

The staff was lovely. The room was spacious and quiet - except the toilet has a saloon type door and is not very private. The beach is fairly quiet and swimmable. Margaritas were outstanding. Overall a very relaxing place to be. Nothing like the higher traffic tourist spots.

This is our third stay at this property in the past four years. We have stayed in a Beach Suite, a Swim-Up Suite, and in a Lagoon Suite and each of these has benefits (though the Lagoon Suite has the best size. Everything about this hotel is outstanding. The rooms are great, the beach and the pool areas are great, and the location on Playa La Ropa is perfect (easy access to town, local restaurants, sunsets). But what really makes this a wonderful stay is the service provided by all of the staff. They do everything right to make your stay perfect. Front Desk and Housekeeping are responsive. But most of all, the staff at Hao are all welcoming, attentive, and make the guests feel at home. In particular, Ellie at the restaurant and Juan on the beach are two reasons we will be back - outstanding and warm service always. Gracias a todos!

My happy place is the Thompson on La Ropa Beach. It has the best staff of any hotel we have ever stayed in. The food was terrific, and the beach and pool were blissful. Marcos's cocktails were simply delicious!! The view from the two-bedroom beach suite was amazing. This hotel and the staff and facilities created a perfect vacation. Love, Love, Love!

This is my 8th time at the resort - some changes they need to make would be to let the guests know the special theme nights, at each restaurant they do a taco night, seafood night and Mexican fiesta but you have no idea when they are. A note under the door the night before alerting the guests of next days events would be great. We love The Beach Boys Francisco, Ediberto, Juan and Guapo all great guys and they really love their jobs. Resort was full but didn’t feel that way but unfortunately you need to play the towel game - get up early and have them set you up. Didn’t see any GM or manager during our stay, usually in the past he would walk around and chat with guests but this trip no sightings. It’s always a pleasure to see the best and happiest Bartender on playa de ropa Marco he is loved by all! They really shouldn’t do day passes when hotel is at full occupancy not fair to the paying guests. That’s a wrap on another great stay in Zihua.