Alden Suite Hotel Splügenschloss Zurich

Best hotel in Zurich center just 15 minutes from downtown , all suites are HUGE and it’s very rare to find it in this city !!. Staff is great Bedding was fantastic very comfy . The only thing is dining there was limited but breakfast was great , would stay again no doubts !!

Excellent hotel. It is in a renovated old building . We received a very warm greeting upon checking in. Our suite was very nice . There was a handwritten note written personally to me welcoming us as well as a bowl of fruit. That personal touch made us feel so good. There was even a roll out writing desk . The bathroom was big and well appointed . The shower was great . The bed comfortable . Everything was very clean . My only issue was the cable or satélite was not working and there were very few TV stations available. And there was no pay per view . But the management were aware of it and I saw workers coming in to fix it . The location is great - you can walk to all of the attractions. Zurich is a great waking city . We did not eat at the restaurant. From glancing at the breakfast menu , I could see how expensive it was . But that’s Zurich ! One of the most expensive cities in Europe . There is a Starbucks and a hamburger restaurant around the corner if you want an alternative. Highly recommended hotel .

We had a fantastic stay at the Alden Suites. We loved our suite. It had oodles of storage, a large bedroom, a very large and a small bathroom, and a separate seating area with a dining table. Internet services was fast and reliable. The rooms were clean, the beds comfortable, and the service by hotel staff was exemplary. The only issues we had with our room were: it was a little too warm at night for my wife (which is a chronic issue ... even at home), and the knob that controlled the shower temperature was a bit finicky. Tiny adjustments needed to be made to keep you from getting scalded or hit with ice cold water. We eventually figured it out, but it is a bit of a process. Older reviews will mention that there is only breakfast and that it was just OK. The Alden has re-opened their restaurant recently after being closed due to Covid. It is now under the guidance of Executive Chef Martin, who is working hard to make a name for the hotel and its food. We were not disappointed. We had made reservations at a couple of other places so we only ate dinner there once. However, after being out traveling all day, we returned late one night and just HAD to have another one of his deserts: a strawberry-rhubarb compote with vanilla ice cream. Delicious! The breakfast menu is extensive. In addition to the breakfast bar that has fresh croissants, juices, vegetables and pastries, there is a great menu to order from which provides choices from traditional Swiss muesli, to scrambled eggs, bacon, eggs benedict, eggs Florentine, and more. I have to mention the server we had for breakfast each day. Hadia comes to the job with a smile on her face, a cheerful "good morning" and a desire to provide whatever will make you happy if it's available. She was such a delight, we wanted to take her home. When we did eat dinner there, a member of our party needed to eat gluten free. After telling the dining room manager this, it wasn't long before Chef Martin was at our table, helping our friend work through the menu and describe which meals were already gluten free and which could possibly be adapted. His suggestions were greatly appreciated. The entire staff is awesome and can't do enough for you. We would go back in a heartbeat.

Excellent hotel and service. Old school, proper hotel, absolutely nothing to complain about, five stars. Room perfect, food great and staff brilliant. Bed super comfy and everything clean and immaculate, central location too. We stayed on business 4 rooms and all loved it. Good value for five star in Zurich. Highly recommend.

Stayed at this hotel twice. In between visits they kindly looked after our bags whilst we went to St Moritz. A very charming European hotel with lots of space in the rooms. We stayed in a larger room which had a separate lounge room. Very well priced for Zurich where absolutely everything is expensive. The staff were amazing. Don’t take this comment lightly as they were all truly exceptional. I have never experienced this homely welcome anywhere else. It really makes your stay away from home so much better. Would definitely stay again and promote to others. Well done team at Alden you should be very proud of yourselves. Please never change