The Lodge at Jaguar Reef

The resort is great and the staff were even better. Lots to do and when we were not on excursion, just chilling on the beach or tiki bar was worth the trip and I’m not a hang out on the beach guy. I have to mention Stephanie who went so out of her way to make us feel welcome you would think she owned the place. Julio at the front desk was great and our server Genesis always served with a smile. The town of Hopkins is a 10 minute bike ride away and was charming. Great place for families.

This was not my first time at your resort, but my fourth visit and by far the best one yet! I wanted to take a moment to express my gratitude for the exceptional experience, made even more special by your outstanding staff. From the moment we arrived, we were warmly welcomed by the amazing front desk team. Julio and Christopher provided excellent customer service, ensuring all our needs were met seamlessly. A standout during our stay was Malcom, the resort manager. He went above and beyond to make us feel at home, personally showing us around the property and sharing insightful recommendations about Hopkins. It was truly special that he even remembered our names! His passion and dedication to hospitality are evident, and he has a bright future ahead. Captain Larry was another highlight of our trip always full of energy, engaging in great conversations, and making sure we were well taken care of every day. At the bar, Lucas and Steven made our experience even more memorable. They welcomed us warmly and were always up for a challenge, helping us create fun and customized drinks. Their enthusiasm and skill truly set them apart! Our housekeeper also went above and beyond, ensuring our room was spotless each day with professionalism and care. Thank you all for making this stay so unforgettable. I can’t wait to return for another incredible experience!

Beautiful resort and lovely staff. Very clean. Good food and a variety. Everyone was very helpful and friendly. Spacious rooms and great beach area. Lots of hammock and swings on the beach. Pool was a bit small, but no complaints. Loved Captain Larry!

Jaguar Reef was wonderful and beautiful! The Dock Bar and swim up pool were so fun! The staff went out of their way to help and check on us. A shout out to Stephanie, Julio , Robyn and Chippy for always being there making our trip fun and wonderful!

We recently spent a week at The Lodge at Jaguar Reef in Belize with friends, but unfortunately, our experience fell far short of expectations. While Belize itself is breathtaking, the accommodations and service at this property were deeply disappointing. I've edited my original review to provide only a high-level overview of our disappointment with our stay, as the property has since offered a satisfactory resolution. I also want to acknowledge that the manager was very courteous and professional in their communication.