Canyon Ranch Lenox

I’ve been to Canyon Ranch many times and this time was just as wonderful. Great massage and facial, food was good, great classes and programs. Grounds gorgeous as always. Great outing to Tanglewood. It’s a very special place. Highly recommend!

Im still processing how I really feel about CR in terms of value..CR is really something different for everyone depending on your demographic (age and income). We were a family of 5 with 3 young adult children who saw this as an opportunity to spend quality time together, eat healthy, exercise and grow mentally and spiritually. Because this is considered at the very high end of $$$$, you must consider some things: Who are you with, how active are you? How often have you been in this type of setting? First the good: The Staff...first and foremost...EVERY one of them was courteous and knowledgeable- consistency is important at this level! The setting: if you are not often 'in the sticks' this is magical. We are from New England so it's not new to us but it's serene and bucolic. The programming..quite diverse meeting most everyone's needs..be sure to go on line to view the offerings..Be sure to do at least 1 easy hike and or canoe off campus! The Food...mixed feelings... portion sizes are smaller but that doesn't matter because you can order 2 meals if you want! However, most everything was bland, dull with a few exceptions. The Demo Kitchen is a must try..we did it when the chef was creating a Vegan/GF meal...this was the MOST flavorful meal all week! Im not sure why the chef can't be more creative with both veg and non veg dishes... The dinner menu changes every 4 days with a nightly special so it has good variety- however the lunch and breakfast menus do NOT change..This becomes a drag if you are spending more that 3 days in my opinion. We were quite frustrated with keeping up with the correct daily classes/programming.. There are 3 ways to view it- The App, the Web and a weekly printed schedule they provide you when you arrive. ALL THREE were different! Not a lot, but its already overwhelming but then you don't know which version you can trust... The web/app should be the SAME if you are using the same database but they are not...Printed could be out of date due to printing lead times, etc... They need to fix this ASAP. All in all, our reasons for going were fulfilled and we were very happy to spend time together... I do not disagree with any of the 5 star reviews but I do completely disagree with recent 1 or 2 stars claiming the place was run down, etc...Thats a complete lie. Its dated yes but its super clean- I suspect older/retired types won't have too much of an issue with the decor but it felt stuffy to me and 20 years outdated in terms of colors and finish..and yes, there are areas on the outside that need work (honestly surprising to see several areas of the building needing paint and general maintenance that wasn't being done and the Bellefontaine Mansion exterior needs work (look up from the front porch along the facade and you will see some marble that looks like it could fall off!).

Gorgeous setting, food choices and quality, and a superlative and hard working staff. Some of the special midweek packages offered are worth considering. Always check the website before booking so you won’t miss out on the best values for your stay. You can even bring your small dog! I met an interesting array of dynamic guests from all over the world and was impressed that the staff was diverse and multi-racial. The programming is very high quality. There are some seminars and workshops offered at an additional fee, which I found frustrating considering this is generally an all- inclusive resort. I only did a couple of fitness classes because all the other activities (meals massages and lectures) filled my time. The indoor pool is bliss and the women’s spa (recently renovated) is spectacularly magical. Do try the cold plunge after your steam, saunas or whirlpool. It always invigorated me. I went once in late Spring and twice in early Summer. The grounds make you feel like Royalty out for a stroll in your Enchanted Kingdom or Queendom!

Just came back from an amazing 3 days at Canyon Ranch Lenox. I don't understand any negative reviews. The rooms are fresh and updated, the facilities as well. The staff was super friendly and helpful. We loved our treatments (facial and deep tissue massage). Enjoyed the morning stretch and yoga classes. Really loved the Mocktail making class. Almost everything we wanted to do was included in the base fee. It was so nice not to feel nickel and dimed like some wellness resort. We thought the food was really good with lots of options. And the grounds are just gorgeous.

I completely agree with Robin H’s review below. The facility is tired and poorly maintained — peeling paint, debris on the carpets, big stains on the upholstery. The food is mediocre at best and often inedible. The classes are ok, but there are not enough interesting ones and too many require an additional fee. This is a low rent spa for a high end price. You can do better and I will next time.