Las Balsas
Neuquen, Argentina
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About the Hotel
In the unspoiled Argentine Patagonia, thereâ€(TM)s a place of intimacy, tranquility and captivating appeal. Las Balsas is embraced by a glorious natural parkland setting, surrounded by snow-capped mountains and Nahuel Hapui Lake. A Relais & Chateaux affiliate, this retreat features just 15 rooms, each done in its own simple, tasteful style. Discover, perhaps, the pleasures of a claw-foot tub, the seduction of a window seat gazing over the water, or the charm of bookshelves crafted from a wooden boat.
Location
Las Balsas
Villa La Angostura
Neuquen, Argentina
8407
Nearest Airport: BRC
Features and Amenities
- Activities
- Fishing
- Hiking
- Sailing
- Water Skiing
- Business
- Meeting Rooms
- Interests
- Active & Adventure
Reviews for Las Balsas
Amazing hotel
The hotel is in an amazing lakeside location. We received a lovely welcome on arriving and then had a wonderful stay. The room was lovely, all the staff were extremely friendly and helpful, spa was great and the food in the restaurant was exceptional. Our only regret was that we had not booked to stay there longer. It was very difficult to leave. I would highly recommend the hotel and cannot wait to stay there again. Do not stay anywhere else if you are in the area.
John B - Chester, United Kingdom
If your a family with children, DO NOT STAY HERE, unless your prepared to be mistreated
I never leave reviews, but it is necessary to warn families to NOT stay here. It was very unfortunate experience we had as a family on break. This is not a place to go with kids. Our children were verbally attacked by the Manager of the hotel, who after waiting for some sort of apology, as I would have accepted a simple sorry for that outburst as we all have our moments, he proceeded in insulting and hurling hurtful comments about our family. I have never had that type of exchange with anyone. All the beauty and the great things I would have said about many of the staff and the lovely restaurant was ruined as we left with the worst possible feeling of feeling disrespected and mistreated. No one deserves to be treated that way. There is a way to speak to people, with respect, even if the message that needed to be relayed is one that two people don't agree, but screaming at kids and insulting an entire family for no reason other than he felt he could is uncalled for. I can only imagine how he treats his staff or other guests who have stayed there with children. In fact, after telling everyone I know of our unfortunate experience, others told me that they too had heard similar things. If you have kids, don't stay there because it is not a hotel that is kid friendly nor family friendly. On another note, we had many issues with the billing, as what we agreed to online on Relais & Châteaux website in which we booked, was completely different from what was charged to our card by the hotel. While the customer human resource tried her best to help, it still was never fixed, and it ended up being completely different than what we had agreed to pay. I have contacted Relais & Châteaux in an effort to explain all of this, so it does not happen to any other child or family again in a place they put their respected and reputable name on.
nadlay - nyc
A fantastic location
Beautiful chalet style hotel on the edge of a lake in Patagonia. Small and intimate and the service was superb. Lots of staff and nothing was too much trouble. Lovely Spa and pool area and sitting on the beach overlooking the lake.
Alyson N - London, United Kingdom
Very special
Stunning location and beautiful hotel. Excellent service and food - the restaurant is superb, one of the best places I’ve eaten while living in Argentina for over four years. The staff is wonderful and knowledgeable of the area. Common areas are beautiful and the tiny bar is a dream. Has access to the lake and is very near the mirtle reserve. A very special place.
prossello - London, United Kingdom
Always an amazing experience
I realized just a few days back that I didn't write a review about this place. After such an amazing experience, I think not leaving one is not respecting the great attention we received during our stay. We spent 5 nights there in February of this year. It's not the first time that I stayed there, and it won't be the last. As always, the attention from the staff is perfect and they worry about every detail. The food cannot be described as nothing else than amazing and the effort made by the kitchen regarding some allergies from my +1 make it even better. The hotel is a calm and beautiful place with some of the most amazing views of the region on the lake. Spending hours in the Spa with those views was incredibly relaxing and if that' wasn't enough, the great massages were a perfect add-on. Spending a few days there helped us disconnect and recharge our batteries. Peaceful is the word that best describes the place and its surroundings. Thank you to Nacho and his whole team! We'll be back! Very soon, I hope.
elsuizo10 - Paris, France
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