Phulay Bay, A Ritz-Carlton Reserve

Located around 2h drive from Phuket international airport , this reserve is located in the national park , surrounded by all sorts of flora and animals ( we have seen grand lizards , fishes , birds and butterflies of all sorts ). The service was impeccable : from the morning you wake up to go to breakfast to the time you close eyes - everyone is extremely helpful and respectful , but not in your face pushy . The territory is extremely clean and looked after . We enjoyed the peace and tranquility that this particular ritz reserved has got to offer - area is huge and spread , so even though there were other guests - everyone had plenty of personal space . 3 restaurants on site , with one chef overseeing it all and quality is amazing throughout . Hotel offers free boat rides to the phi phi island with tickets costing 10$ per person , when the same ride outside costing around 100$ per person. Special mention goes to our butler Jake who went above and beyond to ensure our all queries were all met from room service to restaurant recommendations - Jake is an absolute asset to the hotel. Most definitely recommending this reserve to anyone who is looking to relax fully and experience Thai culture and cuisine , without stereotypical assumptions of Thailand.

Our stay at Ritz Carlton Reserve Phulay Bay was nothing short of magical! From the moment we arrived, we were enveloped in luxury and impeccable service that made our 40th wedding anniversary truly unforgettable. We stayed in the stunning Beachfront Villa #6, which was a dream. The spacious room featured beautiful design details, like lotus-shaped twin sinks, a Toto toilet with heated seat, and a gorgeous soaking tub. The villa’s private plunge pool with views of the sea added an extra layer of tranquility. The thoughtful layout, including two generous closets, made it as functional as it was glamorous. The main pool was absolutely breathtaking—enormous, probably 50 meters at its widest point, and surrounded by comfortable and plentiful sun beds. The pool’s grandeur and proximity to the sea more than made up for the limited beach area, which was a small sandy spot near the water. The service was nothing short of exceptional. Our butler, Anna, provided 24-hour assistance and seamlessly managed all of our reservations and needs. Every member of the staff we encountered was warm, attentive, and eager to make our stay perfect. The dining experiences were phenomenal. The international breakfast buffet offered an incredible spread, complemented by a full à la carte menu. The resort’s three restaurants—Thai, seafood, and international—served dishes that were as exquisite as the surroundings. As we were celebrating a special occasion, the resort went above and beyond with lovely anniversary touches that made us feel so cherished. Phulay Bay is truly an oasis of elegance, tranquility, and unparalleled service. Despite the lack of a traditional beach, the resort’s other features far outweighed this minor detail. We can’t recommend it highly enough for those seeking a luxurious and memorable getaway.

Phulay Bay is hands down one of the best luxury hotels I’ve ever stayed at, offering incredible value for the money. While the price is undeniably high, it’s worth every penny, and you won’t be disappointed. Here’s what makes this hotel exceptional: Outstanding Staff: The team here is simply world-class. From the moment you arrive, you’ll notice their dedication to ensuring every guest has a flawless experience. They even memorize your drink preferences at the pool bar—a small detail that speaks volumes about their level of care. Personal Butler Service: Every room comes with a personal butler, and ours, Noon Rungnapa, went above and beyond to make our stay unforgettable. Her warmth and attention to detail truly elevated the experience and left us with lasting memories. Incredible Villa and Bed: We stayed in a villa with what must be the largest bed in existence—it looked like two king mattresses combined. You could probably fit several people comfortably, and I couldn’t help but wonder if it came straight from the Playboy Mansion. Beyond the bed, the villa itself was luxurious and beautifully designed. Outstanding Food: The hotel’s food is exceptional, thanks to its German chef with two Michelin stars from his previous ventures. Every dish across the property’s restaurants was expertly crafted. Even the green curry, a seemingly simple dish, was the best we had during our entire trip to Thailand. Engaging Management: The manager made it a point to personally connect with guests daily, which added a welcoming touch. During a chat, he shared that their goal is to create memorable experiences—and they certainly succeeded. World-Class Spa: The spa here is not to be missed. The treatments are fantastic and worth scheduling during your stay. A Destination in Itself: This hotel is so incredible that we skipped many excursions just to enjoy it. At $1,500 per night during high season, we wanted to make the most of every moment—and we’re so glad we did. Gym Needs Improvement: The one area that fell short was the gym. The equipment didn’t match the level of luxury the rest of the hotel offers. For a property of this caliber, it felt underwhelming and out of place. The Marriott Chiang Mai has one of the best hotel gyms in Thailand, and honestly, the Ritz-Carlton Reserve should just call them, find out what equipment they have, and purchase the exact same setup—no exceptions. A gym that aligns with the rest of the hotel's excellence would make Phulay Bay truly flawless. To everyone at Phulay Bay, thank you for making our stay so special. This is a place I hope to return to someday. If you’re considering booking this hotel, don’t think twice—you won’t regret it. It’s a dream come true!

Phulay Bay is a true haven of tranquility and luxury. The hotel's design blends understated elegance with a sense of serenity, offering an idyllic escape from the world. The staff are exceptionally warm, attentive, and always ready with a smile, ensuring that every need is met with care and precision. From the beautifully maintained surroundings to the exquisite attention to detail, everything reflects a commitment to excellence. Staying at Phulay Bay is not just a vacation but a memorable experience of unparalleled hospitality. Finally, if Thailand were a woman, she would undoubtedly be Angela, our butler at Phulay Bay. Angela embodies the very essence of this beautiful country: her grace, her radiant smile, and her unparalleled sense of hospitality. She is the living definition of excellence, anticipating every need with effortless charm and making our stay nothing short of extraordinary. Her warmth and dedication turned our time at Phulay Bay into a truly unforgettable experience. Angela is not just a butler; she is the heart and soul of what makes this place so special

Unquestionably stunning is the property in question. The architecture is really stylish, and there is a great deal of attention to detail. The setting is also very nice, since there is a lot of greenery everywhere, and there is also a tiny beach that is quiet to enjoy.