Hotel Granados 83

Stayed as was travelling for business. Hotel service couldn't have been better. From the start they were attentive and friendly. My room was a great size and had a street view. Breakfast was tasty with lots of choice. Very good quality complementary toiletries from the white company. Huge tv in the room! Room service a little expensive but drinks in the bar more fairly priced. I would visit again and highly recommend

The hotel is very well located in one of my favorite areas in Barcelona, full of restaurants, café and shops. The check in went very smooth and i got my room before 2pm. The hotel has got a very nice contemporary design, black and brown are the main colors. The room is not big but it's comfortable and it comes with a small terrace. The bed could be bigger. There is a very small gym at the top floor and a bar with a small swimming pool on the roof top. The bar service is not the best: you mostly have to wait for a bar tender and they don't explain much about the drinks, besides there are not many drinks you can choose. After all there is not much I could complain about but I wouldn't state it's a 4 star superior

Everything was fine. Hotel a little old but very clean, nice people and fair price if you book on their website. Very nice neighborhood

Checking in went smoothly and the front desk who checked us in on 1/31 in the morning was very friendly and helpful; she was even able to check us in early. All was great until our third night on Thursday 1/2. The hotel was doing some plumbing work and our water got shut off without any notification. We called the front desk around 5:45pm and the woman who worked said it would be turned on in half an hour. Nope. I had to call the front desk again and she said she would find out from her colleague and called me back in 10. Nope. I had to go downstairs to find out. The front desk woman who has blonde hair (didn't get her name) was neither helpful nor empathetic whatsoever. She actually seemed annoyed and was giving me all these excuses that didn't make any sense. She said it was the neighborhood doing repair hence it wasn't only our hotel was affected with water being shut off and they had no idea the water was shut off, even tho we saw some people on the rooftop working on the plumbing. On top of that, since we were preparing the worst case scenario of moving to a different hotel, we called the hotel across the street and asked about the water, and guess what, they have their water running! They even seemed weirded out that I asked if their water is working. We left for dinner and just crossing our fingers the water will be turned on, since the blonde woman at the front desk now told me it would be turned back on in 20 minutes. Nope. Instead, we found a bottle of wine but water still off. It was midnight and I had to go downstairs again, talking to the night front desk. He seemed clueless and gave me some different excuses, but I told him I'd be checking out tomorrow if it's not fixed tonight. He sent a maintenance guy to fix it and by the time it was fixed, it was almost 2am! I wish instead of sending us a bottle of wine (which we returned btw), they would check the water and fixed it before we came back! No apology or acknowledgment from management. Poor communication and not what we expected from a 4 stars hotel. Also the bathroom has this metal towel bar that's broken and part of the metals were sticking out and they were sharp. My pants actually got caught and ripped.

Beautiful and intimate hotel with caring staff. Ideal location, close to Metro stop, restaurants and shops.