Conrad Beijing

Excellent hotel. The service level was superb, room had all the facilities I needed and housekeeping allowed me to work in my room and they adjusted their timings accordingly. A shout out to Jack at concierge whose customer service was simply outstanding and whose local knowledge helped me use my time efficiently and navigate between meetings (and find a place for a traditional massage). Sometimes it takes just one member of staff to make the difference for me to decide on my preferred go to hotel in a city and Jacks that man. Great swimming and hot pool. Fantastic breakfast complimented by great service. Well done Conrad Beijing.

Pros： - 位置还行 - 早餐便宜 - The location is decent. - Breakfast is affordable. Cons： - 酒店很老。 - 每天的一次性拖鞋都有臭味。 - 早餐种类太少。 - 服务员会问好，但没有笑容。 - 年轻的服务员和老迈的服务员都有，有人普通话有人北京腔，体验割裂。 - The hotel is outdated. - The disposable slippers provided each day have a bad odor. - The breakfast options are very limited. - Staff greet you, but without a smile. - The service experience feels disjointed, with a mix of young and elderly staff, some speaking standard Mandarin while others have a Beijing accent.

- The check-in and checkout were incredibly quick and smooth, probably the fastest I've ever experienced in my life, even with that zhushudengji stuff you gotta do in China. I'd like to extend a special thanks to Sophia, the Korean-speaking staff member who made me feel right at home. As someone whose Chinese is pretty much non-existent, having a multilingual staff like her around was a total lifesaver ☺️ In fact, all of the staff members were attentive and kind, truly embodying the image of Conrad that I'd been expecting. - Location-wise, the hotel is in a prime spot. Hujialou station (Line 6/10) is just a short walk away, so getting around the city was a breeze. And a longer 20-min stroll gets you to Sanlitun, for wandering around shops and bars. My room had a spectacular view of the CBD area, where I could also admire the iconic CCTV tower! - The room and amenities were spotless, leaving nothing to complain about. The hotel's gym was well-maintained with those fancy Technogym equipments. Also, being able to order room service via WeChat was super convenient! They have photos of each menu item there, which helped me decide on what to eat. - I really enjoyed my breakfast at the Chapter. Although the variety of options was not extensive, each dish was tasty and well-prepared. I particularly liked that I could order dishes like niuroumian from the menu. Like the breakfast, the executive lounge didn't have a ton of options, but every food served during afternoon tea and cocktail hours were delicious. All in all, my 3-day stay at the Conrad Beijing was just impressive... Great location, awesome team members, and all those true Conrad vibes really made my stay. Would definitely stay here again next time!!

While this hotel is quite elegant, I'm sorry to say the SPA service was below average. The attendants were quite distracted and joking around. During the service you can tell therapist was playing on her phone spending too much time on some areas and too little on others. During the service the attendant with badge 132 couldn't explain the service and kept pushing to upsell undesirable services. What I was expecting to be a relaxing experience was quite hectic and did not meet service expectations.

This Hotel was part of 6 country tour for my Birthday. I am extremely grateful the actual date of my birthday was at the Conrad Hotel, Beijing. Hospitality started at the entrance of the Hotel and it extended through out my entire stay. My Birthday was acknowledge and I was invited to light the Christmas Tree at the Annual Christmas Tree Lighting Ceremony, which took place on my Birthday. Although I was among initial strangers, I had a wonderful time and new friends. My Birthday celebration was made possible by the General Manager Sidney Hardy and enhanced by Anca Vizitiu and staff.