Grand Hyatt Berlin

Fabulous and luxurious room on the club floor we made full use of the executive lounge. Room was stylish and comfortable and house keeping was immaculate! Breakfast was delicious too. Lovely concierge guy very informative if you want some ideas on what to do. Spa was ok the pool quite cold but nice jacuzzi. Disappointed that the reception staff at the spa did not verbally inform us that it is standard in Germany to not wear bathing clothes in the sauna. Culturally and morally for some for international hotel a small sign is not appropriate measures, choice is key! Having said that it’s a lovely hotel, great location for a city break.

I loved everything about this hotel. The rooms Are spacious and modern. The bathroom is large with a soaking tub. I took a hot bath after a day of tours. The location is very close to several subway entrance and close to many entertainment sights. The breakfast buffet is extensive. The bar makes a great espresso martini. The gym and spa facilities are five star. I had a massage and a steam and it was perfect. The staff is attentive and helpful. I highly recommend this property.

Probably the worst experience we’ve ever had traveling. We travel often and to many different places around the world. Not only was the staff combative and extremely rude and unhelpful, we were charged for an extra room that we did not need or use. The manager was one of the most vulgar and disrespectful persons I have ever had an experience with. He was threatening and tried to intimidate us with shouting and insolent behavior. 0/10 would recommend this experience to anyone!

My stay was better than expected. The spa and overall service is very good and the breakfast solid. I would visit for the spa alone on a cold Berlin day. Potsdamer Platz has a bit of a mall feel but works ok for business and the Christmas lights are better than many German cities. Room was good but starting to look a bit tired. Liked the bathroom. Connections to the main station not impressive but an easy taxi drive away.

The hotel, rooms, and bathrooms are nice. The spa is excellent with swimming pool, jacuzzi, steam room, sauna room, cold plunge tank, relaxation area, and awesome shower water fall. I wish the jacuzzi is hotter. The location is convenience.