XV Beacon

This is among the nicest hotels I've stayed in in the United States. Everything worked: the location is ideal and an easy walk to downtown and the public gardens; it is right in lovely Beacon Hill with its various shops and restaurants; it has a fine restaurant on site; and, most important, a friendly, professional, and courteous staff. I was upgraded to a studio, which was an unexpected surprise. Lovely, large space with a fireplace, comfortable king bed, and warm colors of brown and beige that I found soothing. Evening turn down service. Everything was tastefully decorated and spotless. Room service breakfast arrived on schedule. One of the nicest surprises was the complimentary car service that took me to South Station on the morning of my departure. Very friendly driver. XV Beacon Hotel is definitely a keeper.

It’s more than two weeks since we checked out of the hotel and we’re still waiting for the ‘extras’ deposit which was charged to our credit card to be refunded by the hotel. We have emailed. No response to the emails though . Poor customer service.

What a fabulous hotel. The staff could not have been more helpful. The house car was a gem. The staff really were fantastic and allowed us to keep our room till 4pm, no extra charge. Moo was delicious for breakfast and dinner. Highly recommend

Lovely hotel with lots of character. Hotel staff are very helpful and friendly. The room is spacious although a walk in shower would be preferred. The back of the hotel is noisy, there is some sort of machinery which drones on all night, with jet lag this is not great.

The best hotel I’ve ever stayed at. I have been to many large hotels and countries and The Beacon XV comes first. This is a smaller boutique hotel. All the staff are polite and helpful. There is a restaurant attached called Mooo. Very good. So how does this hotel excel? I stayed in their basic room and the room was large. There is a gorgeous gas fireplace. The attention to detail is superb. I left some of my phone chargers out and when I can back they had tied the cables and tidied the area. Amazing! I had an aromatherapy shower steamer each morning and they were so good, I’ve bought some for my home. Oh and the shower has a seat, this was perfect for me due to back issues. The shower is amazing! Each night my slippers were laid out for me and the items I left on the side in the bathroom, when I returned to my room were under linen and neatly organised. Honestly, I have never stayed in such a perfect hotel. Oh and their courtesy car. We used it 4 times. They will drop you anywhere within a 2 mile radius. If you are in Boston, stay here. I will when I return. Thank you to all the staff at the hotel.