Punta Tragara

iloved this hotel.. it was at the top of the island.. the place was recently redone and just opening for the season so there were some bumps in the service.. the rooms were comfortable and well appointed.. the staff was well intentioned but not really well seasoned.. i suspect this is because we came close to opening day.. i will definitely go back as i liked the intimate feel to the hotel.. i also like that it was not the most trendy resort.. almost like a hidden gem

The hotel is a beautifully maintained hotel which has all the in room amenities I could want bar perhaps hair straighteners which you rarely expect. There is a box of bathroom accessories, fully stocked mini bar which is refreshed in the evenings and a walk in wardrobe space. The hotel is very clean and nothing is shabby. The main thing about this hotel that makes it worth the price tag is the view. The views from the rooms with balconies facing the sea are perfection. You could sit and stare at the view all day. We had 4 balconies to our room and all were gorgeous! The staff were very helpful again as you would expect from a 5 star hotel in Capri. They were great at arranging bags to and from the ferry and it’s a very well organised arrangement. I would say if feel like the food in Capri for the standard is a little more expensive and not as fantastic as elsewhere in Italy, personally speaking. The spa was nice but for £200 for a massage for one hour I have had better and at much better value.

I loved the view, the swimming, the food and the staff. The front desk arranged an amazing boat charter for us for the day and the experience was incredible. The hotel is private, clean and elegant. We did have an issue with bees when we dined outside but it didn’t take away from the incredible pasta dish only found in Capri.

Dear all, I am writing to share my experience during my stay at your hotel in June 2024, where I had booked a Master Deluxe Sea View room. Unfortunately, from the moment I arrived, I encountered several issues that greatly impacted my stay. First, the hotel staff was extremely impolite. Initially, I was given a dark and uninviting room, which felt like a cave. I had to request a room change to receive accommodations that matched the price I had paid. However, even in the second room, the cleanliness was below expectations. I even had to ask for the floor to be cleaned, as dust was visibly present. On the second evening, I requested a taxi from the reception staff. After spending 10 minutes providing the location details, I was told that no cars were available and that I should find my own transportation. This level of service was highly disappointing. Another situation that I have never encountered anywhere else in the world: during breakfast, we sat at a table, and an employee came over to tell us that the table was reserved. We had not been informed that a reservation was required for breakfast. When we explained this to her, she laughed in our faces and walked away. Moreover, the hotel itself feels outdated, and the overall service does not meet the expected standards. I did not feel welcomed throughout my stay. Given the price paid, I expected a much higher level of hospitality and service, but unfortunately, it was not delivered. It’s a shame to have your vacation ruined.

Didn’t stay at the hotel but was lucky enough to dine here. Absolutely amazing dining experience. Flavio our sommelier was so on target with his wine selection matching Chef Antonio’s meals. And the meals were superb. Love to go back and enjoy the experience again