Domes Zeen Chania

Lovely buildings and friendly staff but end of season so probably more issues than usual. Breakfast service was smooth as self service but dinner service this week has been slow despite fabulous friendly waiters and waitresses. Last night - some white wine by the glass unavailable - again probably due to being end of season. Shame for such a nice relaxing hotel location. You only get one holiday opportunity even if it is towards the end of season

This is a beautiful hotel however we felt it lacked atmosphere and felt cold. The rooms felt dark. The breakfast buffet and the dinner we had were great, plenty of choice for everyone. One thing I must mention, when we stayed 20/9/24 there were a lot of young families holidaying, mainly under 5’s so just be aware of this if you are expecting more of chilled quiet pool vibe. It’s a 10 euro taxi ride into Chania which is absolutely beautiful.

This is a fantastic property. Everything about the place is exceptional. The landscaping, the room design, the common areas like the swimming pool and the restaurants, the beach area ….it’s all at the highest level. I can’t imagine how anyone could visit the Domes and not come away having had a special experience. I am not one to comment on staff performance since people are people and sometimes we have bad days, other times good, etc., but the staff at the Domes is off the charts. Everyone is friendly and helpful and they truly go out of their way to make sure you are enjoying yourself. In sum, I’m sure there are other hotels on Crete that are also excellent but I cannot imagine that there are any that can beat these guys. Thank you for everything Domes Zeen!

The hotel itself is beautiful and the grounds are well maintained. The staff are all friendly and are very accommodating. We were frequently messaged during the stay to make sure everything was ok. Cleaning staff were superb and couldn’t do enough. The room was large and had everything you would need for your stay, some nice little touches and towels aplenty. Terrace was large with a sofa and pool. Haute living club was worth visiting with some tremendous food and a great place to relax outside with sea views and a glass of wine. The pool is large with comfortable sun loungers and towels available. There was never a problem in finding a sun lounger. Food at breakfast and dinner was good with lots of choice and plenty of variety. Only thing I would say as a downside was that the lunch service was chaotic. Twice given the wrong bill in the first two days, drinks sent back and service painfully slow at lunch. In fairness to the hotel they did compensate this with a free meal and drinks. Guest service was generally very good.

A truly wonderful stay at the beautiful Domes Zenne in chania. Don’t be deceived by the narrow street that takes you to the property. Once you arrive, you are enthralled by the views & the thoughtful layout of the bungalows. Rooms are beautiful- simplicity & art combined. We had a small patio and plunge pool. Beds are very comfortable & selection of pillows. Large, modern bathroom & wonderful storage space. The property has a large pool & deck area or you can chose the beach. Best of all is the staff. Every staff member goes out of their way for guests. This is among the best staff service we have experienced in a hotel. It made our stay at this lovely property even better. We will be back soon