Eurostars Magnificent Mile

do not ever go here with family or children as marijuana, alcohol, partying, and a lack of customer safety are the hallmarks of this hotel. the valets are super unreliable and the staff are not only rude but willing to lie and steal your money and not tell you.

Stayed here with my wife for a weekend getaway. We were given a clean and modern hotel room with great views on the 25th floor. The room overall was great. The beds were comfy, but the pillows were the usual hotel pillows that went flat quickly. Just a heads up, the bathroom door is barn door style and doesn't close all the way, so showering can wake up your partner. We thought this hotel was decently priced compared to other hotels in the city that we checked out. The staff was amazing and we'd go back and stay there again just because of them. My wife makes friends with everyone, and we were joking with the front staff by the end of day one. They were very friendly and accommodating. The valet staff were very helpful and took good care of our car. They were also friendly and helpful. Speaking of valet, $60 a night may seem like a lot, but not when you see other parking rates in the city. I am horrible with , I wish I wasn't, so I could give the staff the shoutouts they deserve. They were truly awesome! Go see them!

I just wanted to express my disappointment with out visit. I booked this hotel because of the proximity to the magnificent mile and the many great reviews of how nice the rooms were. They said the rooms were floor to ceiling glass which they appear to be on most rooms but the ones in back. We have NO windows other than a small door with a balcony which is not even able to be used. The room has a missing leg on the side table, ripped carpet and overall not what I expected for the price. Wish I would have known in advance. Had a good location and friendly staff just not what I expected for the price. My name is Velma, your virtual assistant. Ask me one question at a time and I will reply to you (Short and direct). Start conversation

Clean, sleek, modern room. Very comfortable bed. Staff was friendly enough. Fantastic walkability and close to public transit. The only con was they restricted access to the balconies. I’m assuming due to the upcoming DNC, which is understandable. Would stay again.

I chose the Eurostars hotel specifically for the view of the city and it did not disappoint. Our corner Panoramic King room on the 24th floor was smaller than what I was expecting but adequate for a short stay. It was very clean with a modern industrial vibe. The hallways are quite dark. The view from our room straight up State St. was EPIC day and night. The bed was plush, comfy, double sheeted and had soft lofty pillows. The bed and bath linens were really nice quality. Cheap one-ply toilet paper and no bathroom amenities; so weird for the price point (imho). The room is showing some wear and tear. Not a deal breaker but the upholstered chair should be replaced as its a bit tattered and the cushion has seen way better days. Our bathroom was nothing special and a little tight with an open concept shower and communal bath products (NOT a fan). We were not into the “peek-a-boo” shower (and toilet; yikes!) at ALL. It had a curtain you could pull across the glass in the bed/main room but privacy is not guaranteed. Not only that, when you turn on the bathroom light during the night or early morning, the entire room gets illuminated and there’s no way around it. I don’t understand this design decision? There were light filtering as well as black out blinds on all the windows and the windows were remarkably clean. The black out blinds were about 90% effective. The mini fridge was cold and we could add a few of our personal drinks and snacks. We had an in-room coffee maker and the WiFi was good. We witnessed a drone stalking the hotel windows which was completely intentional and creepy but that can happen anywhere these days. Reception was polite but curt. The bellmen were GREAT. They were welcoming and helpful as was housekeeping. The location of the hotel is EXCELLENT and perfect for a downtown Chicago experience; close to many restaurants, bars and shopping. Easy access to all things in the city. Uber from/to O’hare was ~$60. There are convenience stores and pharmacies nearby; most close at 7pm. There’s a lovely bar and restaurant adjacent to the lobby. Very cool artwork in the lobby… We travel to Chicago often and have stayed in many beautiful hotels throughout the years. This was a very nice hotel but would not clear my top 5. I doubt we would choose it again until they give it a bit of a refresh. P.s. Do consider Quartino Ristorante just steps from the hotel. WOW. Shocked we had never heard of it but so happy we know about it now! Delish! Still thinking about the yummy meal and cocktails we enjoyed. Just sayin...