The Westin Dublin

The hotel is beautiful, the doorman is amazing, Luis the concierge is a young gentleman who not only exudes the passion for what he does, but multi tasks while giving you exceptional service, welcoming us as we walked in day one and was always there to assist in every possible way including calling us when we had left our tickets to guinness tour at his desk, he took photos of the tickets and texted them to us, and said if there was an issue to please call him. It was all just above and beyond. If this is the career that Luis is passionate about and pursuing, he will be the general manager of that hotel or another in a short time. As for the accommodations, the room was suppose to be an upgrade, we asked for a view, we were put on the Mezzanine level, but that is the 2nd floor, no view and the window was so tiny and difficult to get to, it was subpar at best. not sure what the allure is to the mezzanine, maybe the over the top tea room? but there are no other great features. the room was small which was expected, the bathroom was odd, there was no where to grab a towel or hang or rest a towel coming out of the shower, the drain in the sink was slow and filled the sink with water. the AC worked the first day only, and the breakfast....... The runny eggs on the buffet was the first turn off and the food that should be hot was not, anyway, mentioned all these things when leaving and we got a nod of an apology. personally would not recommend this hotel., which is a shame as it is beautiful.

Beautiful Bonvoy hotel in the heart of Dublin. The rooms are comfortable, the service is exceptional, and the location can’t be beat. Luis the concierge was particularly wonderful, with excellent advise and impeccable timing. We had a wonderful time, basing our operations from the College Green and stretching out legs all the way to the Karan Isles to the west and Howth to the east.

Yesterday, I had dinner at Morelands Grill and I have to say — the food was absolutely delicious! Every dish we had was beautifully presented and full of flavor. A special thank you to the wonderful Fernanda, who took excellent care of our table. She was amazing, explaining the menu and giving us great suggestions. I also want to thank Sarah and Jiyoung for their attentive and friendly service. After dinner, we went to the Mint Bar, and Abhishek was amazing with us. He suggested a new drink from the menu, and it was delicious! The Mint Bar had live music and a very cool atmosphere — we loved it. Overall, my night at the hotel was a 10 out of 10 — the venues, the friendly staff, the food — everything was perfect. I’ll definitely come back for sure!

We had a fantastic stay at the College Green Hotel. We took an overnight flight and arrived early in the morning. Our room was ready in less than two hours and we were able to get some rest before a busy day. The staff were attentive, kind, and responsive. The room was clean and comfortable. We enjoyed the breakfast buffet and had a fun night at the Mint Bar. The hotel is in a great location and walkable to almost every attraction. We would highly recommend this hotel.

I have been to the college green hotel many times before for dinner, afternoon tea etc and always rated it so highly, but this was my first time staying in the hotel. I have to say I was disappointed. It certainly is not a 5 star experience. Our room was comfortable, but absolutely nothing special. We did have a nice view over college green and the shower gel/shampoo smelled beautiful, but the room was just very average. Food in the bar was delicious, staff there were very attentive and friendly. My major issue though with the hotel was the breakfast. We had breakfast included in our rate. When we arrived to breakfast we were seated and informed they couldn’t find any menus. Note this was a Tuesday morning with only 4 other tables occupied. We sat for so long before we were approached with one menu, we then had to ask for coffee. It wasn’t offered to us. We proceeded to order a dish each from the menu, we were not informed this would be charged extra. We waited again for a good while for the food to arrive. It was cold and soggy. I couldn’t eat it. The “hot” buffet was in fact barely warm. You had to queue at a toaster in the corner to toast your bread. I have never experienced a 5 star hotel where toast wasn’t brought to your table. We had to ask for spoons, a knife and fork. Service was quiet frankly appalling for the price paid.