Kimpton Charlotte Square

I spent 2 nights at the Kimpton, and I truly wish I had stayed for longer. The start of our stay started hours before check in when a member of the reception team contacted me via text to welcome me to the Kimpton and ask if there was any way they could assist. I requested the use of hair straighteners for the duration of my stay, which were in my room apon check in. We arrived hours before check-in, but the staff checked us in non the less and stored our luggage until we could enter the room. We set out to explore Edinburgh, but by 12 p.m., I had received a message stating our room was ready and keys would be available at reception. We headed back to the hotel where we were given a tour of the facilities before heading to our room. I had opted for a premium twin by the lift. The room was spotlessly clean and comfortable. At 5 p.m., we headed down to the bar to enjoy the complimentary happy hour. We had a choice of wine, larger, cider, or soft drinks. We were served by the wonderful Ina, who was incredibly attentive to all the guests. We also spoke Raghda from guest relations. Raghda was fantastic and even helped with a small fun mission that involved a rubber duck for my daughter. Once learning of my task of photographing the rubber duck in different places, she offered to take photos with it and spoke with Zoe (reception team member), who also agreed to photos. Raghda went above and beyond to help us in his endeavour and even gifted a box of shortbread for my daughter, who was delighted by this. I can honestly say this hotel is truly the best hotel I have ever had the pleasure of staying at and is now my only choice for when I stay in Edinburgh. The wonderful staff are the making of this hotel.

Highly recommended! The Kimpton Charlotte Square surpassed our expectations. It is a special little gem in Edinburgh. The Kimpton is beautiful, centrally located with lovely amenities. Edinburgh is a walkable city and the hotel was conveniently located near most major sites and shops, and near a variety of great restaurants. Every small detail at the hotel was thoughtfully attended to and the service was above and beyond. The spa and on-site restaurants were wonderful, and especially accommodating to our children who have food allergies. Breakfast at Baba was delicious and the ambience was wonderful. Our room was large for European/UK standards and had incredible views. The staff was incredibly warm, attentive, and accommodating. We had considered staying at The Balmoral and The Caledonian and are so happy that we chose the Kimpton instead.

A truly gorgeous hotel in the most perfect location in Edinburgh. Gavin Stirling, our concierge, and Abril at reception, went above and beyond in their hospitality. Abril planned out a magical walk for us, taking us out of the tourist area to a neighborhood where “the real people” live. She was spot on as that walk was one of the highlights of our trip. Gavin was always available for questions, water bottles and great information about his incredible city. He made us feel like we were home. Our room was so well designed. Every detail curated just so. And the bathroom! It was beyond luxurious, with a soaking tub and a view. Breakfast was delicious and the restaurant staff were as accommodating as could be. All in all, one of the best hotel experiences of my life. We can’t wait to return.

Beautiful hotel with fantastic staff. Everyone goes above & beyond so nice. Brilliant service at all levels. All areas are so attractive & well thought out. Lovely room very comfortable & great breakfast selection. Thoroughly enjoyed our stay! Will definitely return.

Fantastic place to stay in Edinburgh. Very nice rooms, great restaurant (especially the breakfast), but most of all the service is fantastic. The team at the Kimpton greet you by name and go out of their way to take care of you. This was my third stay here, and all of my visits have been great.