The Upper House

This is my home when I visit Hong Kong. I arrived with a personalized Welcome Back sign and treats in the room, I felt so spoiled! It is truly the best hotel in the world! The service, attention to detail, design, quality of food, etc. are all above and beyond my expectations every time. It's well worth every penny! They make traveling to another country where I don't speak the language extremely easy - everything is well thought out and they do not miss a beat!! I can't wait to come back here <3

The Upper House is an amazing and beautiful hotel, centrally located and close to shops, restaurant, MTR & bus terminal. I and my wife pleasantly surprised with the room upgraded to the Suite, our room overlooked the beautiful Victora Harbour. The room filled with a lot of soft drinks, snacks, an amenity bag and shopping bag. The room was quiet and cleaned, we felt like stay at Home! The check in staffs were friendly, polite, efficient and helpful. The hotel with the cool and art design, inside the room, lobby and almost any area around the building, no wonder your hotel got so many rewards, it is definitely a charm attraction. My only comment was that we wished the hotel restaurant, Salisterra would provide Asian /Chinese dinner. Because of that we picked the English afternoon set Tea, not the dinner. The breakfast had the choice of Chinese Dim Sum set menu was yummy and with a great quality food, we loved it! Overall, I and my wife enjoyed and loved our stay, this time was very special to celebrate our 11th wedding anniversary, we had a great and memories time, we would love to go back and stay at your hotel in future, Thank you very much for the service.

The lobby was quite busy when we arrived, but we were immediately guided to the cafe area. The checkin process was seamless as we just provided our ID cards and credit card. Not before long, we were brought to our room. The staff gave a thorough briefing on the room amenities and we are impressed on the extensive offering on the complimentary mini bar. The room was spacious, offering both partial harbor and mountain views. While the design isn't the newest, all facilities were well maintained and in good condition. We opted to have breakfast on the 49th floor and the view is spectacular, as was the food. The Upper House feels luxurious and exclusive, with a perfect location which is still very convenient, just a short walk from the MTR station.

We spent a lovely two weeks at The Upper House. The hotel staff were most friendly, always with a smile and whenever the oppty arise , always willing to lend a hand. Our room was most comfortable, pristinely refreshed each day and truly a haven we looked forward to after each day’s outing. Ideally located in the heart of HK, the hotel’s proximity to restaurants, shopping, leisure & entertainment spots and other conveniences more than met our needs as we navigated the city. The all-round hotel service we experienced - from the front desk, our daily breakfast at the Salisterra, room service, guest relations - was simply impeccable.

A truly special home from home at the centre of one of the most fantastic cities in the world. The hotel 'vibe' is an oasis of stylish calm hovering overHing Kong. The rooms are large with excellent views. The staff are attentive and efficient. The restaurant and bar, on the top floor, are lovely.