One&Only Reethi Rah

Dear Mr. General Manager We are booking One and Only Reethi Rah to celebrate our 50th wedding anniversary ( an occasion that is less and less usual due to death or divorce), for the 31st July for 5 nights. Our travel agent has asked if it was possible to have any special treatment for this event, and we have stayed many times before at Reethi Rah. The answer from your sales department was that you have many repeat guests and you can not treat us in a different way. Ok, we understand. But what bothered us the most, was that sales department wrote in the e-mail that we were guests classified in the LOWER TIER… What do you mean by this? Now you classify your guests in tiers, depending on how much we spend? What a disappointment. We thought that guests were your priority, but we see now that it is all about money. We are considering to cancel our booking… Isabel Soares Franco

The service has recently returned to a very high standard, and the restaurants — with the exception of the pop-up Langosteria — are excellent. The newly built Japanese restaurant, in particular, is absolutely outstanding. Unfortunately, in most areas, the lagoon can only be entered with water shoes, as the seabed is scattered with sharp, dead coral — which is a real shame. Additionally, many of the villas are in urgent need of renovation and no longer live up to the otherwise exceptional quality of the resort. What really disappointed me, however, was an incident at the fitness center. Despite having used similar footwear for over ten years at the same Gym without issue, I was suddenly turned away and asked to return with different shoes. For a resort where a stay easily exceeds $150,000, this is absolutely unacceptable!! Even more disappointing was the lack of any apology from the management — neither from the general manager nor from the resort manager. This raises the question of how much genuine value is placed on guest feedback and how seriously guests are truly regarded at One&Only Reethi Rah. It seems pointless for senior managers to repeatedly ask how everything is going if they ultimately fail to take the concerns of loyal guests seriously. Such experiences will undoubtedly influence my future choices — especially with the increasing number of new five-star resorts opening across the Maldives.

Absolutely incredible resort. Third time visiting the Maldives and this place topped all our previous trips here. Every part of the island is clean, well presented, the natural environment is greatly maintained and manicured. Staff are always so helpful and friendly. The addition of the bikes to ride around the island on is a bonus. Good sized gym with a vast variety of cardio options and weights. Big thanks to our Butler who made our trip feel like a home from home and a big thanks to the dive team who calmed our nerves when on the Nurse Shark encounter experience and Underwater Ski Bob experience. This really is the ‘One&Only’ resort that feels like paradise on earth. 🤩

We loved the location, the beauty of the hotel, the preservation of nature and, in particular, the friendliness and availability of all the staff.

A wonderful stay, perfect under every aspects , all the details were well taken care of. magnificent