The Langham, London

Quite possibly the best hotel I’ve ever been to. Impeccable service, stunning room, the VIP club is a place you’d never wanna leave. The lobby at Christmas time is stunning and when you leave, you just wanna come back right away. Art is everywhere and good art it is. Art books in your room that you really wanna read. The details they get here are just beyond any other hotel. Turn right on you’re right in Oxford circus and shopping mania galore. Turn left and you are in a cozy little neighborhood to walk in with pubs and tiny shops. Is it possible to live there?? (asking for a friend)

I would like to express my heartfelt gratitude to The Langham Hotel for the exceptional stay we had during our recent visit to London to celebrate our 20th wedding anniversary. From the moment we stepped into the hotel, we felt warmth and attention to detail. The room was incredibly comfortable and elegantly designed, and the service exceeded all expectations. Thank you to the entire team for making this special occasion unforgettable. We will surely visit again soon!

This hotel remains one of our favorites in London due to its location, nice rooms and facilities. I've stayed here numerous times so you can see prior reviews. I like the corner executive rooms with a connecting room. The beds are super comfy and the room is bright during the day when the sun shines with lots of windows. This time the pool was under renovation so we were sent to the Third Space gym about 8 minutes walk away. The hotel gym and spa areas are good. They normally close the pool around 9 and I wish they would keep it open later. We like the lobby breakfast although certain items such as cream cheese belong on the buffet and shouldn't have to be ordered (and waited for). We had club lounge access and it's at its best for lunch and early dinner. We wish it were open past 9 because every time we came back hungry after theater there was nothing to eat in the lounge or in our room. I asked the hotel to put something in our room for late night arrival after a long flight from the Middle East and they referred me to the room service menu and the minibar in the room. I had to run around at 11 at night going out for food with my hungry kid ten minutes walk away to places that were open. I was pretty upset because good hotels put some treats in your room when you were spending over $2,000 a night to be there. I hate it when hotels send you a note pre-arrival "what can we do to make your arrival fantastic" and it translates only as "what can we do to upcharge you?" This hotel is a good one but it has that large impersonal feeling and I can't really say that they go out of their way to look after their guests. Now that you can ride the Elizabeth line into central London and go to Bond Street station 2 blocks from Claridges, a hotel that has recently upgraded a lot of its facilities, I'd give that place a second look on my next trip to London. They do look after their guests there. Sure, I provided feedback about my visit and got lots of apologies afterward, but I am much more impressed with how things work when I am there as opposed to letters that arrive after I've left. London has a lot of 5-star hotel rooms coming on line, to the point of a glut, and the Langham needs to work harder to maintain its stars with its guests because its peers certainly will.

This was one of the best hotels we have ever stayed in. The staff were friendly, attentive and fun. The breakfasts were outstanding. The service sublime.

Just an overall excellent experience throughout. Clean, well managed, very friendly staff and great food. We will definitely be back.