The Peninsula London

Ton be honest I don't know who hired the front of house staff,very arrogant,unprofessional whatever I ask them they didn't know, and the guys who took my luggage to the room they didn't say anything to me they were eating gum I front of me and with their hands in their pockets,then I called the concierge because a month ago I informed them that when I get there to arrange a bouquet of flowers in my room and big surprise again they didn't know anything about this straight I hung up the phone and wanted to leave the hotel.Big disappointment this service.I've been all over the world but I never encountered such a bad service anywhere.

Our visit to The Peninsula London for the annual Children with Cancer UK charity fundraiser was nothing short of spectacular. Nestled near the verdant expanses of Hyde Park, this gem of a hotel redefines opulence and hospitality. Having frequented many fine establishments in the area, we were intrigued to explore this new addition to London's luxury scene, and it truly exceeded all expectations. From the moment we stepped through its grand doors, we were met with an atmosphere of serene elegance and precision. The staff's attentiveness was exemplary, guiding us effortlessly to our destination while ensuring every detail was addressed with grace and warmth. The courtyard—a haven for automotive enthusiasts—offered a unique glimpse of the lifestyle this hotel caters to, as a select few had their supercars discreetly showcased in close proximity. This feature, both functional and stylish, is a testament to the hotel’s meticulous design. Our evening unfolded in the magnificent St. George's Ballroom, situated on Lower Level 4. The setting was a masterpiece of refined sophistication, seamlessly blending grandeur with comfort. Service throughout the evening was flawless, with the staff anticipating every need and executing with precision and genuine care. While a stay at The Peninsula may remain an unattainable indulgence for us, the opportunity to attend such a meaningful and beautifully executed event was a privilege. This hotel represents the pinnacle of luxury in London and is an impeccable choice for those seeking the finest in hospitality.

We visited this magnificent hotel back in the summer and treated ourselves to the cafe at the back. The cafe was very busy but we were able to get a coffee and a pastry / cake which was truly transcendent! Yes this place is expensive, but considering the location and the five star status of the property, I would not have expected a cheap bill. Overall it is worth it for a special occasion, as my wife and I both loved it here. A+++++

My first night at The Peninsula London has truly exceeded all expectations. I want to start by extending my heartfelt thanks to Rolf Buehlmann and the entire team for their exceptional attention to detail even before my arrival. One thing I always appreciate about The Peninsula is their dedication to personalized service—asking about your arrival time, preferences, and ensuring everything is tailored perfectly. As a frequent guest of The Peninsula, I’ve always held The Peninsula Istanbul to the highest standard, but today, the London property has set a new benchmark. Upon arrival, I was warmly greeted by Lara Vartanian, the Guest Relations Manager, who personally escorted me to my room after a seamless check-in process. The moment she left, I looked around and was struck by the familiar sense of luxury—this room beautifully echoes the design and sophistication of The Peninsula properties in Shanghai, Istanbul, Hong Kong, and Tokyo. The consistency in excellence across all Peninsula hotels is remarkable, and it’s one of the many reasons I remain a loyal guest. Though I might be checking out tomorrow, I’m already looking forward to returning for another night on the 26th. The Peninsula London has truly made a lasting impression, and I can’t wait to experience it again.

The rooms are extraordinary. Super high tech and very spacious and the bed will make you want to stay the whole time in the room. I loved it and will be back for sure. Its very expensive though. You will never find a better location in London. The lounge at the top is super amazing.