21c Museum Hotel Louisville

My husband and I have stayed at the 21C Louisville many times over the years. It had been our go-to when in Louisville. But after being a repeat guest, even booking their rooftop apartment on one occasion, and continuing to encounter disengaged front desk staff, we started staying elsewhere. They've got that too-cool-for-school thing. Bad character for the service biz. Anyway, we gave them another shot because we really value the ability to open windows or have a balcony. We booked a room with a patio (not for use in Jan., but for fresh air from stuffy, heated room). This time the service was friendly and helpful. They are still extremely "cool." All the art school grads seem to be working there. (There is a gallery off the lobby and fun art scattered in the entryways). Rooms are comfortable. Everything was good. No complaints. We will come back.

A fun hotel with wall to wall unique art work. Rooms were comfortable and staff was friendly and helpful. Meeting room and banquet area was spacious. Sound system was sometimes hard to understand. Location is great. An easy walk to many restaurants and sites.

A really top-notch hotel in a fantastic location. Every aspect of our stay was flawless, and service was friendly and professional. When we needed a phone charger at 11pm, a staff member found one in the housekeeping office and brought it to our room.

We stayed here on a drive from Alabama to Pennsylvania and liked it so much that we changed our route on the way home so we could stay here again. My family loved the thought-provoking art and the hotel’s calming atmosphere. Great little workout room too. Convenient parking at the garage next door for only $10/night.

The hotel was nice. Had everything we needed and was conveniently located in Louisville. If you are an “open minded” “art” enthusiast you might like it. Being a loyal patriot, I didn’t appreciate the wall-sized photo of an upside-down American Flag. This is not how a flag should be displayed. This is not art. It is disrespectful and disgusting, especially seeing it on Veterans Day. Calling this art only because it’s controversial and offensive is lazy. Shame on this hotel for allowing this to be displayed and shame on this artists imitator for passing this off as art.