InterContinental Marseille - Hotel Dieu

Great location near the Panier district and the pier. Walking distance to restaurants and shopping. Very nice and spacious room with amazing view. Beautiful bathroom. Great terrace where to relax, have a drink. Beautiful bar and very professional and friendly service. Great spa and indoor pool.

I stayed in this hotel for 2 nights. Whilst the building that house the hotel is unquestionably beautiful and the location is great I was distinctly unimpressed by the hotel itself, especially given how expensive it is (even mid-week). I found the public spaces in the hotel quite sterile and uninviting and didn’t particularly appeal to me to spend any more time in them than strictly necessary (this is just my personal taste) My arrival was totally chaotic as the front of the hotel was being re-paved and they seem to have put no contingency plans in place to greet arriving guests. Whilst the room was nice (especially the bathroom) and was extremely clean, I found the staff quite indifferent (on my second day they didn’t replace the water in the room and I called twice to order some – none arrived so I just gave up and went to the nearest supermarket) The spa (which is actually managed by a different company) is very disappointing – the pool is small and cramped and looks to have been put together on a tight budget with cheap looking furniture around it. You can only book one hour slots at the pool and they say they allow up to 25 people at one time but it looks full when even 6 people are in it and there is only seating for about 10 people so I’m not sure how much thought they have actually put into this- worst of all, despite my expensive room, I was told if I wanted to use the sauna or steam room I would need to pay more – which in 30 years of staying in hotels around the world, I have never seen. Overall, I was very underwhelmed by this hotel and the experience felt like an “average 4 star” than the “5 star” they claim to be .

Very beautiful hotel very good location. The room was very clean and well maintained during our 4 nights stay. The breakfast was one of the best. The surprise cake for my wifes birthday was very beautiful. The only thing is the room was very cold at times and we could not get the heating running even with the technical team. Definitely would stay again.

A really wonderful stay. Special mentions to the concierge team the gent behind the bar! Three wonderful nights sleep. Definitely recommend the SPA one of the best massages ever. Room service quick and tasty. Having breakfast in bed was such a treat. Room really good size and the bath of dreams. Can’t wait to go back.

Our room and bathroom were spotlessly clean, stylish and well designed and unlike in so many hotels the lighting was good and there was plenty of room to put things. Everything one could possibly want was provided. As others have said the view of the port and cathedral from the balcony was stunning. The hotel is a real landmark with an interesting history. It’s very well situated slightly above the old port which is just a couple of minutes walk away. The staff couldn’t have been more helpful and we were made to feel most welcome. Good breakfast choice. We highly recommend this hotel.