Park Hyatt Milan

Good convenient area next to the Duomo and major shopping streets & malls. No problem with food as there's more than enough restaurants nearby. Taxi calling by the Concierge is the best, as they use a special modem. Other public transport just round the corner with Metro, buses & trams.

We had a wonderful stay at the Park Hyatt Milan, thanks to its unbeatable location right next to the Galleria and the Duomo, with lots of food options and exploring Milan incredibly convenient. The breakfast buffet was a highlight of our mornings, offering a simple yet exceptional selection of fresh, high-quality items that we thoroughly enjoyed. Our deluxe king room was clean and well-maintained, although it felt a bit small, and occasional street noise disrupted our sleep. (Do not recommend room with Galleria view if you are a light sleeper) Special recognition goes to Kristina, the Guest Experience Manager, for her outstanding service recovery. She addressed our concerns with promptness and professionalism, going above and beyond to ensure we left with a positive experience. Overall, it was a memorable stay, and we wouldn’t hesitate to recommend this hotel for its prime location and excellent service!

My son and I went to Milan for 4 days to see the art and wander the city. The Park Hyatt Milan was the perfect home away from home. The location is wonderful, the food is amazing (we had breakfasts, dinner and a bar adventure in the hotel), but most importantly, the staff goes above and beyond to make your stay comfortable. Every staff member was polite, courteous and eager to help you with any concern. I have stayed in other hotels in Milan, but not anymore. I will stay at the Park Hyatt Milan because they made our Milan stay an unforgettable experience. Thank you!

If I had the choice I’d retire and permanently reside at the PARK HYATT MILAN. Yes, the spa, gym, room and foodie worthy restaurant amenities are exceedingly as Goldilocks would say beyond just right, however it’s truly the staff that will absolutely melt your heart! My very first impressive experience started when I had realized that I had forgotten to pack my deodorant, so I went down to the Front Desk, and was greeted by Lacri B. who instantly not only resolved the initial issue, but also helped with delivery from a local pharmacy with basic American medications that are very difficult to secure in a foreign country, such as Italy, as certain medications are regulated, and also very limited. Within that short interaction, I knew Lacri not only listened, but was almost like a secret detective, and extracted all the small things that I found joy on their property. Before I knew it, with that little interaction, she had told the turn down room service to place an extra plate filled with the gourmet dark chocolates from a local Chocolatier, of the particular flavors, that I truly savored. Throughout my entire stay, I was suspecting that perhaps The Park Hyatt Milan possessed psychic abilities, as they instinctively addressed prematurely, many abrupt and unexpected needs that were all met without me asking. They magically resolve complicated matters with so much ease and appearing as it was entirely effortless like they were going to do it before anyways. There was even an incident where all the porters for the fast train to the water taxis, were completely booked out, and miraculously Lacri was able to secure one out of nowhere when we needed it the most. The staff there by far pays attention to every fine detail, as that completely blows my mind as I have stayed in many five star/five diamond resorts. Literally the Park Hyatt Milan made me feel like we were the only people staying at the Hotel, even though it was clearly obvious that they were fully committed. There are no words to describe how grateful I am to have met all the staff, and how I truly appreciate every single one of them to have customized a very meaningful and memorable first time vacation in Italy. Upon my very sad departure day from the Hyatt as everything they seamlessly arranged was prior to schedule, they sent me home with a gift bag of a very personalized selection from that specific local chocolatier! UPDATE: In the new year of 2025 was planning a trip to the Maldives, and although it wasn’t really in our plans, I decided to make a special stop back to the Park Hyatt Milan, so I could visit my new friends there that I personally consider as my handpicked family!

Our family stayed here for 3 nights week before Thanksgiving. We all agreed that this was the best experience amongst the other 3 properties we stayed during our tour of Northern Italy - St Regis Venice, St Regis Firenze, Il Borro in Arezzo (Ferragamo). The location is unbeatable being next to the Galleria Vittorio Emanuelle II. With the jetlag, we were able to be at the Duomo and Galleria early in the morning without the crowd. The hotel was all decked out for the Holidays. This year's theme was "chocolate". The differentiators though were the people and service. I would say that 3/4 of the staff were genuine gracious and willing to help. Alessandra took care of us every morning during breakfast and she is someone we'll remember fondly with our experience at the Park Hyatt. The breakfast is also the best of the 4 hotels we stayed at - Il Borro came in a close second in this dimension. This hotel spoiled our 9 year old with daily Lego sets. He has never experienced this kind of gift (sustained over 3 days) anywhere - not even in Asia. This stay was using points (40K / night) booked ~10 months in advance.