The Reef at Atlantis

The room was a comfortable size. It was easy to make light meals in the room if you wished to do so. The bed was quite comfortable. The balcony had a great view of the ocean and pools below. It was so nice to wake up to the ocean. Staff were very helpful and pleasant. It was quiet at all times.

The whole atmosphere of The staff makes it so nice everybody’s friendly and happy. The rooms are nice and clean. Has everything you need I mean anything you need. They have great restaurants good drinks, Starbucks. It’s an amazing place to visit everything you need all in one spot.

We frequently visit Atlantis and this was the first time staying at the Reef. The room (12-927) was clean, spacious, and quiet. We enjoyed watching the cruise ships come in and having a gorgeous view from the bedroom. We did rise and shine at Dolphin Cay and the Rescue Tales and Tails activity. These were so fun for our family (1 year old kiddo). Our favorite restaurants this trip were Chopstix and Fish. Very family friendly and respectful of food allergies. Shout out to Chef Byron - he was so kind and friendly. The cove beach day bed was the perfect add on to this trip. Brickelle and Candi were awesome.

Experience was great, kids wanted to stay extra days and didn't want to go home. Little or no lines at rides, staff were always friendly and helpful. We didn't get to see everything as the walking on such a large property to explore proved to be a bigger site than we thought. Everywhere you walk you are in a garden of some sort. Very beautiful and an enjoyable stay.. An excuse to come back ! Rooms seemed a bit dated but well maintained.

I have been coming to Atlantis for 25+ years, beginning as trips with my parents. I have continued to visit through my 30s and now into my 40s. This property has dropped off tremendously. I could not believe how many things were broken and non-functioning. I could not believe how desolate and quiet the place was. Even the marine habitats of turtles, sting rays, fish and other creatures were about 10% as occupied and flourishing as I remember in the past. This includes the tanks at The Dig, which were only full of generic fish. I saw maybe 5 sharks in the entire 6 days, when in the past I would remember seeing nothing but sharks. It is clear that this property has stopped spending money and maintaining its excellence and the things that set it apart from the rest. With the current conditions of the resort, I do not see any reason to return and I have no idea why anyone would choose the Atlantis when visiting the Bahamas. There are dozens of other properties with plenty more to offer. If this wasn't a free trip for me, I would be demanding a refund. The fact that I spent less than $300 in 6 days is the only saving grace for me, as the only thing wasted was my time. I am fortunate enough to have visited the island enough times to know other places to visit and to feel comfortable off the property. With that being said, my time spent at this property was so terrible that I feel obligated to return home and ensure nobody else makes the mistake of visiting the Atlantis. My experience was so poor that I feel like I am doing humanity a disservice if I do not share my displeasure and provide ample warning to not visit here, and save countless strangers from wasting their money and having a terrible experience.