Casa Colonial Beach & Spa

Excellent service. Beautiful surroundings, pool, beach, rooms and decor. Great restaurant on the premises - Lucia. Was a wonderful and magical stay. Will stay in this hotel always and only when I travel to Puerto Plata. The spa was also amazing. Miriam and Juana gave my husband and me the most incredible massage.

Awesome! Service is great. Attention to detail above and beyond! Will definitely be returning! Rooms were exceptionally clean. Food was delicious. Would highly recommend. I’m f you want to just relax, this is definitely the place. Can’t wait to come back!

Came here to recharge after a very difficult 6 months and I couldn’t have picked a better spot. Room gorgeous, property amazing, food delicious—but what set it above any other was the staff. I felt truly cared for. Each and every person felt like a friend and all patiently helped with my Spanish. It felt like being in a warm hug (and the ocean was another warm hug!). Never felt so sad to leave a place. I think (after a lot of personal and business travel to very nice properties) that this is easily my favorite place of all time and the people are what set it above everything else.

I have never written any reviews before, but this time I felt compelled to share my experience. I highly recommend visiting Casa Colonial as soon as possible. Our family vacation there was truly magical. From the exquisite architecture and interior design to the attentive staff, delectable cuisine prepared by the chef, and the luxurious pool and spa facilities, every aspect exceeded our expectations. We have been searching for a destination like this for a long time, and Casa Colonial surpassed all our hopes. We were pleasantly surprised to find that it is also very accommodating for families with children and babies. The personalized, warm, and exceptional experience we received at Casa Colonial, complemented by the stunning tropical views, is unparalleled. This establishment certainly deserves a five-star rating.

The rooms, grounds and staff are very nice. Jonathan (doorman and bellhop) was superb. He found tennis ground for us to play across from the hotel in the golf course grounds at the last minute. He made our last day very pleasant. However, I will not give a 5 star review because we had a very unpleasant experience. We were at the deck dining area, which is outdoors next to the beach. WE were the only guests dining at that moment because it was very hot and other guests were dining inside in the air conditioned room. My husband wore a shirt that he left unbuttoned ( it is worth repeating that we were alone there, and that the shirt was on). This caught the eye of the person in charge (owner or chairperson) who was eating lunch with some relatives (a baby and a couple). The man, was wearing shorts and a dilapidated white undershirt and sandals, and the wife was wearing bedroom sleepers and shorts. This happened in the more formal/air conditioned dining room. I can understand that Casa Colonial is entitled to whatever protocol of dress they deem proper, however, if my husband was not allowed to wear a shirt (by the way a designer shirt) just because it was opened, then these rules and regulations should be written and shared with the guests prior or upon arrival and applied to EVERYONE. Both my husband and I felt very embarrassed and frankly offended at our age to be scolded in this manner. WE have traveled the world and abide by rules and regulations of each place we visit, but it seems to us that this incident was uncalled for. It was more disturbing because the next day in the same dining area, there was a pretty woman wearing her bikini top bathing suit and sandals and nobody asked her to put on a shirt and cover herself. So I wondered if this was either ageism or gender discrimination rigidly imposed on my husband. Carmen Vazquez