Augustine, a Luxury Collection Hotel, Prague

Really great for a couple’s Christmas trip. The building has a lot of character as a former medieval monastery. They offer a black beer that’s based on the monk’s 14th century recipe and it’s superb. Every meal - breakfast, lunch and dinner - was excellent. The staff is A+. I don’t know where they find these people but I never experienced hospitality at such a high level. They were really helpful with food allergies. We celebrated a birthday here and they brought us a cake, took a photo, and then turned the photo into a handwritten birthday card! They were always dropping off snacks and drinks at the room, including a really beautiful Christmas cake. I never asked for or expected any of the attention but they were incredibly thoughtful and welcoming. Highly recommend.

Visited in December 2024 and it’s become one of my favourite Marriott hotels. Was offered a free upgrade to a deluxe room due to Marriott status and the room was much better than expected. Bathroom was big with underfloor heating and the room was warm and cosy. Toiletries were from Byredo. Check in was seamless with the front desk being very friendly. Location : Short walk to Charles Bridge which then leads you into Old Town where you can see the sights and also Christmas Markets. Breakfast at the Augustine Restaurant was one of the highlights of the hotel- with good choices of both food and drinks. Ordered the English breakfast which was very good. Would definitely visit again.

We stayed at this hotel through Viking. We were in the Czech Republic to find the village of my father's family. We went to a village the first day but went to the wrong Brezany. Who knew there were so many Brezanys in The Czech Republic. The next day I talked to the hotel concierge and asked if we could find a driver to go to the correct site. Within a half hour he found a driver to take us to the village. I can't thank this man enough. The day was October 26th. I don't remember his name but I will be forever grateful. We found my father's village and had a wonderful time. Oh, and the hotel was wonderful. Best Goulash and rooms were top notch.

What an absolutely amazing place!!! Quiet, serene, but close to everything. We extended our Viking cruise from Regensburg to include three days in Prague. This hotel was the 'luxury' choice, and I am so grateful to have chosen it. From the moment we arrived, our Viking representative and the hotel staff made us feel like they were waiting for us and welcomed us warmly. Sparkling wine and information on the grounds, breakfast, and services were given to us. Because of my Titanium Elite Status, we were upgraded to a Castle view room. Our room did not disappoint. Beds were comfortable, amenities were wonderful and housekeeping service very good. The concierge helped get us a taxi to take us to Lobkowicz Palace. Breakfast was amazing, and Lucky our server couldn't have been more attentive or friendly. What a gem she is! We are only sorry we have a 3:30 a.m. transport on our last day and will miss seeing her friendly face for breakfast one last time! If I find myself in Prague in the future, this is the only place I will come and stay!

This is a lovely hotel that is perfectly located. The rooms are excellent in both size and amenity. Room cleaning was exceptional, and its strange to make a comment about how the rooms are cleaned daily, but they are simply excellent, even to the extent they folded clothes for us that we had forgotten ( or were to lazy to do ourselves). Breakfast is great, excellent quality, as are the lunches. Best coffee i had in Europe over 4 weeks ( but coffee is always a personal taste thing). All the staff were exceptionally friendly and helpful. Could not fault them. If I have one small recommendation to the hotel, it may be that the shower water was not really hot, it's was acceptable, but after a day our city exploring in the cold a hot shower would have been nice. But again this is a personal thing and may also be a safety thing to ensure nobody scalds themselves if it's too hot. If you want something central, with really good amenities, lovely atmosphere and make you feel at home. This is your place.