Grace Bay Club

The staff is great, except for reception. STUFFY !! The worst thing is that NOW 4 months later, they just put a $57,000 + charge on my amex card ! They SHOULD NOT HAVE KEPT IT ON FILE !! I called (good luck getting through to someone.....) I spoke with a woman, who said I'd reserved for christmas. FALSE. I asked who's name was on the reservation and she gave me a woman's name. I said that was not correct, and she did not have permission. She said she'd call me back in 45 minutes. That was yesterday. I called today, and the miserable woman at the off-site reservation wouldn't pass me through to anyone. I left my name and number.....and I'm STILL WAITING......You think for the price here...and that I'm a repeat guest, they'd jump on this.

First trip to Provo was 2003! We go Summer only. We watched resorts being built and stayed many places many times even venturing off island to Parrot Cay. But after two more trips to GBC this summer we decided we like GBC the best. We all know the beach is to die for everywhere! Shout out to some employees who make GBC special: Kevin in water sports. What a delight he is! His knowledge of the ocean sets him apart. Go out on the hobie with him! Maureen in housekeeping- thanks for attending our room and keeping it stocked and spotless. Melissa the bartender at Krave makes the Best margaritas and mojitos on the island! We love our concierge Freda! Nothing is too much trouble! Lucky to have her both trips this summer! Beatrice - we followed her everywhere over the years so she’s like family now! Albert in security- very few in this role get recognized but we really got to know him and appreciate him!! The staff at The Grill- such a fun staff! Best birthday singing and “instruments”! Can’t wait to be back!

From the moment you arrive, you are in a relaxed state. You are greeted and given a nice cold drink, and right away you are checked in… and at your room, very promptly! Accommodations are just beautiful and 5 star. The pools and beach are just gorgeous, and private. We go in the summer, which is typically the low season, and we love it because most times we are one of only a couple people at the pool or beach! It’s like we are by ourselves, so quiet and amazing! We see lots of people at breakfast, so we think many do excursions during the day… but we soak up the #1 beach in the world most days! Huge shout out to Jim at The Estate pool this year! Jim greeted and welcomed us every day! He set us up with everything we needed, and had ice water for us in minutes, with menus! He’s a gem! He checked on us always and sometimes reading our minds if we were getting hungry or needed a drink! Allowing us to fully relax and unplug while we were here! One of the best employees ever, next to Amato, who was out sick this time! Amato is wonderful as well! Staying in the estate section is incredible! One of our favorite vacations! Been going for about 10 years now, and always loving our time here!

What an amazing overall stay - my husband and I have visited Turkes and Caicos over six time and this visit was by far the best! From the Birthday treat in room for my Husband’s birthday to every meal and interaction with the Team! Kudos and we are looking forward to our next visit!

This place was extremely clean and grounds were beautiful. I left Beaches resort because of roaches!!! Grace Bay club is the place to stay when in Turks!! The food, the people, the rooms were everything you would imagine in paradise. You must stay here!! Sandals/Beaches resort is garbage!!!!