Belmond Hotel Caruso

I am writing this review months after our stay at the Belmond Caruso because we have never—and likely will never—experience a more special place. Every single day, we think about the incredible time we had there. From start to finish, everything was absolutely perfect. This hotel goes beyond an ultra-luxury experience—it transcends the typical 5-star standard with its thoughtful, personalized touches and impeccable attention to detail. Every aspect of the stay was tasteful, unique, and executed to the highest quality. In a time when so many luxury hotels tend to cut corners and compromise on guest experience to keep costs low, Belmond Caruso stands out as a rare gem. At this hotel, no expense is spared to ensure the highest level of guest satisfaction. Details like the use of Ginori crockery are a testament to this commitment to excellence. From the thoughtful handwritten notes from management each day to the personalized in-room experiences where they remembered our preferences, everything made us feel genuinely cared for. One moment that truly stood out was enjoying a glass of rosé by the pool, soaking in the beauty of the property, and later returning to our suite to find a complimentary bottle of champagne waiting for us. It’s these unexpected but thoughtful gestures that made the experience unforgettable and left us feeling so special. Small but meaningful touches, like treats from the kitchen when the chef had been baking or the stunning souvenir (in our case, a beautiful bottle of Limoncello) to take home, made our stay truly magical. That bottle of Limoncello is so special to us that we’ve decided to save it for our wedding day! The property itself is breathtaking—a destination in its own right—and this alone would be enough for most hotels to rest on their laurels. But not at Belmond Caruso. The team continuously pushes the boundaries to provide exceptional service, incredible food, and memorable guest experiences. Belmond Caruso is more than just a hotel; it’s a place where life’s most cherished moments are elevated to something truly extraordinary. Whether it’s a honeymoon, proposal, wedding, or other special occasion, this is the perfect setting to make a magical moment even more unforgettable. This is what it looks like when a hotel genuinely cares about its guests. Every interaction felt sincere, every detail meticulously planned, and every moment unforgettable. Roberta and the entire team at Belmond Caruso, you should be incredibly proud of what you’ve achieved. You’ve set a standard that is unmatched. Every time we stay at another hotel, we find ourselves encouraging their management teams to visit Belmond Caruso to learn how to deliver even a fraction of what you offer your guests. Bravo, team! Arrivederci—we can’t wait to return.

When my fiancé and I first started thinking about our dream wedding, we never imagined it could actually be as good as our wildest imaginations. We found the Caruso through Belmond's 'boutique micro-wedding' brochure, and reached out to begin planning in February of 2023. The hotel put us in touch with a local wedding planner, and between her and Donatella, the Caruso's event manager, we planned the perfect wedding at the Caruso sight unseen. Needless to say, we were a little apprehensive leading up to the day, but from the moment the Belmond car picked us up in Naples, every moment was perfect. We had 45 guests for our ceremony (at the church across the piazza from the hotel), cocktail reception, dinner (both at the Wagner Gardens), and party (by the infinity pool!). All of them have been raving about the wedding since it happened. Besides seamless virtual wedding planning, the Caruso itself is one of the best hotels we've ever experienced. The setting is otherworldly, the building is historic, but beautifully preserved, and above all, the service is incredible. Every employee we encountered at the Caruso was unfailingly kind and charming. The staff at the bar remembered us from the first day, the front desk helped us with a thousand little things (lost luggage, misplaced jewelry, laundry, dinner plans, etc. etc.) and more. My now-husband often says that if we had stayed one more day at the Caruso, we would have been permanently spoiled for all other hotels!

From the moment we stepped through the doors, the warm and inviting atmosphere embraced us. The staff's genuine smiles and helpful nature made us feel like valued guests rather than just customers. The attention to detail in every aspect of our stay, from the perfectly maintained facilities to the seamless check-in process, demonstrated their commitment to excellence.

An absolute masterclass in hospitality! The hotel manages to feel both grand and intimate at the same time. The staff's professionalism is matched only by their genuine warmth. Every meal we had was exceptional, from room service to the restaurant. The spa facilities are world-class, and the attention to acoustic comfort throughout the property is remarkable. It's the kind of

From check-in to checkout, our experience was flawless. The hotel's location is perfect, but it's the little touches that made our stay special. The beds are cloud-like, the soundproofing exceptional, and the bathroom amenities are luxury-grade. The rooftop lounge offers breathtaking views, and the staff's genuine enthusiasm for their work shows in every interaction. It's clear that guest satisfaction is their top priority.