See all rooms
Jump to: Room choices | Hotel description | Map | Amenities | Reviews
We recommend booking a stay with free cancellation in case your plans change.
Luxury Villa, 1 King Bed
You have until February 4, 2025 to cancel this reservation without penalty.
Signature Villa
You have until February 4, 2025 to cancel this reservation without penalty.
Viceroy Villa with Private Plunge Pool and Deck
You have until February 4, 2025 to cancel this reservation without penalty.
Villa, Beachfront
You have until February 4, 2025 to cancel this reservation without penalty.
Please note, room photos and descriptions are representative of the room category. Actual rooms may vary from what is shown.
Called a “sexy, eco-conscious hideaway in the jungle” by Travel + Leisure, Viceroy Riviera Maya utilizes nature’s beauty in its design and details. Thatched stucco villas are finished with louvered mahogany doors, sisal rugs and canopy beds with Egyptian linens, and the surrounding rainforest infuses the grounds with serenity. Viceroy blends just the right amount of indulgence into your stay: Beckon a “tropical butler” for a poolside iced towel and learn about the area’s best tequilas during a tasting led by the resident Maestro Tequilero.
Viceroy Riviera Maya
Playa Xcalacoco
Frac 7
Riviera Maya, Mexico
77710
Nearest Airport: CUN
This was our 3rd trip to Viceroy playa. We absolutely love this resort. Very small resort. Each couple has your own thatch roof cabana and private pool. The food is next level. Service is impeccable. If I had to guess I bet the staff to guest ratio is about 3/1. Everyone on site knows your name and room number. The best part is spending the day laying on the beach in a bed that is serviced by staff to bring you whatever your heart desires. Pepe is the absolute best. He is a server that goes above and beyond. You have never had the service like he provides. He is always so happy and helpful. Thank you Pepe!! We will see you again next year.
Garrick M
We have visited our Jungle Home at least once a year for the past 12 years. We absolutely love everything about Viceroy Riviera Maya. It is the perfect spot to relax, rewind and chill. Have never had a less than stellar experience. Cannot recommend highly enough if you are looking to totally unplug
Bill F
Nice time at Viceroy. Small resort but nice. Went on a private cenote tour with Danil. Was super cool. He was great!!!!! Resort clean. Jungle like. Spa nice. Staff were great. If there was one fault the pool area needed a hot tub. And in room plunge pools could be heated as well. But we had a nice stay. Food was excellent. Oh and beach is nice to look at but not swimmable really. Great spot for chill vaca.
brom007 - Pawleys Island, South Carolina
Stayed in a spacious beach from cabana steps off the white sand. This resort has very few rooms, so if you're looking for quiet, relaxed, and upscale, this is your place. Close to Playa Del Carmen but out of the chaos it gives chill island vibes vs the massive all inclusive. They only allow children over 12, so much more of an adult experience than the screaming family one. Staff were super attentive and the allocated butler attends to your every request through WhatsApp. I'm going to be back.
Brandon R - Denver, Colorado
To call this hotel 5 star ruins the star ratings. From the time we checked in we had a miserable experience, when we tried to leave they charged us an extra night. At 3k per night, they should bend over backwards, instead they sent us on our way without so much as a meeting with the manager. Breakfast took an hour to get eggs, that they made wrong three times or it came out cold. It took us 30 min to check in at 9pm and we were the only guests. The ceiling fan didn’t work, the AC turned on, by themselves and we woke up to 16C in our room, even though the AC was set to 20. We typically don’t review, we have traveled all over the world. I am trying to save others my awful experience. The wait staff was nice at dinner, but we were the only ones in the restaurant. Save your money
erik t
Read more reviews or write a review
© 2025 TripAdvisor LLC. All rights reserved